Rejiorna Robinson
Hickory,NC
Summary
Tech-savvy Mobile Expert known for high productivity and efficient task completion. Skilled in customer service, technical troubleshooting, and sales strategies. Excel in communication, problem-solving, and adaptability, ensuring success in rapidly changing environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mobile Expert
T-Mobile
Hickory, nc
02.2024 - Current
- Provided expert advice on mobile devices and plans to customers.
- Assisted customers with device setup and troubleshooting issues.
- Educated clients on mobile features and services for better usage.
- Managed inventory of mobile devices and accessories in the store.
- Provided customer service and technical support for mobile devices, tablets, and other wireless products.
Lead Auction Coordinator
CarMax
01.2020 - 02.2022
- Prepare Cars for Auction at beginning of the week; Assess Condition of Vehicles to prepare for the proper auction lanes
- Keep vehicles information updated by providing photos and maintain accuracy of our used car website
- Managed inventory listings and ensured accurate vehicle descriptions.
- Collaborated with team members to streamline auction processes.
- Trained new staff on auction procedures and software systems.
- Resolved discrepancies in vehicle listings during auctions efficiently.
Nanny (Full-time)
na
Hickory, NC
04.2019 - 10.2020
- Supervised children's daily routines and activities to ensure safety and well-being.
- Planned engaging educational activities to promote learning and development.
- Prepared healthy meals and snacks tailored to children's dietary needs.
- Organized playdates and outings to encourage social interaction among children.
- Communicated effectively with parents regarding children's progress and behavior.
Shift Leader
McDonald's
Hickory, nc
06.2017 - 12.2019
- Supervised team members during peak hours to ensure efficient service delivery.
- Managed inventory levels, restocking supplies as needed throughout shifts.
- Trained new employees on operational procedures and customer service standards.
- Ensured compliance with food safety regulations and cleanliness standards consistently.
- Coordinated shift schedules to optimize workforce efficiency and coverage.
Education
High school diploma -
Skills
- Shift Management
- Food Service
- POS
- Supervising Experience
- Cooking
- Cash Handling
- Food Preparation
- Food Safety
- Nannying
- Childcare
- Babysitting
- Food Handling
- Toddler Care
- Kitchen Experience
- Restaurant Experience
- Infant Care
- Caregiving
- Cleaning Experience
- Restaurant Management
- Teaching
- Stocking
- Cashiering
- Bussing
- Dealership experience
- Mobile troubleshooting
- Device setup
- Inventory management
- Technical support
- Mobile sales strategies
Certification
Driver's License
Timeline
Mobile Expert
T-Mobile
02.2024 - Current
Lead Auction Coordinator
CarMax
01.2020 - 02.2022
Nanny (Full-time)
na
04.2019 - 10.2020
Shift Leader
McDonald's
06.2017 - 12.2019