AJ Gharu

Earned the prestigious Magna Society Award in the first year of tenure.

• Consistently exceeded Customer Satisfaction Index (CSI) performance goals.

• Increased Fixed Operations revenue by 25% year-over-year through strategic process improvements and appointment growth initiatives.

• Established and maintained a strong partnership with the OEM, fostering trust and collaboration across all operational areas.

• Achieved sales and service targets by cultivating and securing new customer relationships.
• Achieved Excellent CSI
• Achieved Million-dollar gross in fixed operation in first 90 days
• Oversaw budgeting and financial management, ensuring alignment with organizational goals and profitability targets.
• Developed and implemented strategic marketing initiatives to increase brand visibility and sales.
• Directed staff training programs to enhance team performance and foster a culture of continuous improvement.

• Achieved sales and service targets by cultivating and securing new customer relationships.
• Ranked top 3 percentile in dealership market.
• Revitalized Fixed Operation by adding more technicians and additional facility.
• Established key performance indicators to monitor operational efficiency and drive accountability among teams.
• Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.

• Recruited top talent to maximize profitability.
• Increased sales by coaching sales team on purchases and promoting additional products.
• Conducted daily and weekly sales meetings to develop viable sales forecasts and associated sales strategies.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis, and implementing improvement strategies.
• Developed and implemented comprehensive salesperson training program.
• Accomplished sales goals and boosted revenue through product

• Sells financing, service contracts and accessories to guests.
• Processes finance and lease deals accurately and fairly through financial sources to secure approval.
• Processes all federal, state, and dealer paperwork related to vehicle transaction.

• Top sales advisor of the year for the Niello Company.
• Exceeded monthly sales quotas.
• Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
• Generated personal sales to meet or exceed established sales goals.