Aja Bennett
Staten Island
Summary
Offering strong verbal communication abilities and natural talent for connecting with people. Brings quick learning capability to master telemarketing tools and customer engagement strategies. Ready to use and develop persuasive communication and relationship-building skills.
Overview
2
2
years of professional experience
Work History
Telemarketer
Kentwood Partners
Staten Island, NY
01.2024 - 12.2025
- Executed targeted marketing campaigns, adapting strategies based on customer feedback.
- Implemented process improvements that increased overall call efficiency and performance quality.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Answered calls, took messages, and transferred calls to correct individuals.
- Completed daily cold calling and outreach to build sales pipeline.
- Informed current and prospective customers of promotions and new or upgraded products.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Improved overall call quality by adhering to company guidelines and best practices consistently.
- Built relationships with customers using strong persuasion and active listening skills.
Acai Artisian
Baya Bar
Staten Island, NY
06.2025 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adapted quickly to changing customer demands during peak hours, ensuring prompt service delivery.
- Maintained a clean and sanitary workspace, adhering to health department standards for food safety.
Cashier
La Torretta
Staten Island, NY
03.2025 - 07.2025
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to ensure smooth operation during peak hours.
- Handled cash and credit transactions accurately, ensuring compliance with store policies.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
Education
Currently Attending -
Curtis High School
Staten Island, New YorkSkills
- Customer service
- Email and telephone etiquette
- Customer engagement
- Goal oriented
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Customer assistance
- Work ethic and integrity
- Cleaning and sanitizing
- Customer service excellence
Timeline
Acai Artisian
Baya Bar
06.2025 - 11.2025
Cashier
La Torretta
03.2025 - 07.2025
Telemarketer
Kentwood Partners
01.2024 - 12.2025
Currently Attending -
Curtis High School