Aja Drummond
Elyria
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Red Lobster. Proven ability to engage guests and collaborate effectively with team members, ensuring a memorable dining experience. Experienced in providing compassionate care as a CNA, enhancing residents' emotional well-being through active listening and structured activities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Red Lobster
03.2025 - Current
- Greeting guests warmly and promptly in a friendly and professional manner
- Working as a team with other servers, hosts, bussers, and kitchen staff to ensure good service
- Delivering food and drinks to tables in a timely and structured manner
CNA
Kemper House
08.2024 - 03.2025
- Assisting residents with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, and feeding
- Engaging residents in memory-stimulating activities and structured routines
- Support emotional well-being with patience, empathy, and active listening
CNA
Parkside Village Senior Living
08.2023 - 02.2024
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for prompt intervention.
- Collaborated with multidisciplinary teams to develop individualized care plans.
- Trained new staff on patient care protocols and safety procedures.
Golf Caddy
Elyria Country Club
06.2018 - 08.2020
- Carrying and managing a player’s golf bag and clubs throughout the course
- Providing local knowledge of the course to assist players strategically
Education
High School Diploma -
Elyria High School
Elyria, OHSkills
- Strong work ethic
- Guest engagement
- Customer service
- Team collaboration
Certification
Nurse Aid Training and Competency Evaluation Program
Timeline
Server
Red Lobster
03.2025 - Current
CNA
Kemper House
08.2024 - 03.2025
CNA
Parkside Village Senior Living
08.2023 - 02.2024
Golf Caddy
Elyria Country Club
06.2018 - 08.2020
High School Diploma -
Elyria High School
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