Aja Walker-Worlds
Pittsburgh,PA
Summary
Dynamic Lead Clerk with extensive experience at USPS, enhancing mail processing efficiency and team productivity. Expert in records analysis and organizational leadership, I successfully trained staff and improved communication across departments. Recognized for mentoring junior clerks and optimizing workflow, I consistently delivered high-quality administrative support.
Overview
2027
2027
years of professional experience
Work History
Lead Clerk
USPS, Pittsburgh Processing and Distribution Center
2017 - 03.2026
- Supervised daily operations to ensure efficient mail processing and distribution.
- Coordinated workflow among clerks, optimizing productivity and accuracy.
- Trained new staff on USPS regulations and operational procedures.
- Evaluated employee performance, providing feedback for professional development.
- Utilized automated systems for tracking mail movement and reporting discrepancies.
- Mentored junior clerks, providing guidance on best practices and improving overall team performance.
- Enhanced communication between departments through the establishment of clearly-defined channels.
Education
Medical Assisting
Sanford Brown College
Pittsburgh, PASkills
- Records analysis
- Document preparation
- Paperwork processing
- Organizational leadership
- Filing systems
- Database entry
- Administrative support
- Mail handling
- Mail sorting
- Processing mail
- Administrative tasks
- Data entry proficiency
Timeline
Lead Clerk
USPS, Pittsburgh Processing and Distribution Center
2017 - 03.2026
Medical Assisting
Sanford Brown College