Summary
Overview
Work History
Education
Skills
Timeline
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Ajani Allen

Austin

Summary

I developed skills in fast-paced retail environments, demonstrating a keen ability to connect with customers and facilitate positive interactions. I am committed to leveraging these transferrable skills in dynamic and collaborative setting and am looking forward to being a part of your team.

Overview

3
3
years of professional experience

Work History

Sales Associate

Wawa
05.2024 - 06.2025
  • Welcome customers, assisting them with there needs and helping to resolve issues
  • Preparing food and beverage items according to recipe while accommodating customer requests
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Associate/Shift Manager

Royal Farms
08.2022 - 11.2023
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Improved overall team performance by delegating tasks and providing clear instructions.
  • Having knowledge in all store positions in order to effectively back up front line staff.
  • Counting out all registers by end of shift/ perform safe drops.
  • Do inventory and take note of low stock
  • Prepare store for first shift/ as well as other closing tasks.

Education

High School Diploma -

Towson Highschool
Towson, MD

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Cash handling accuracy
  • Conflict resolution
  • Goal oriented

Timeline

Sales Associate

Wawa
05.2024 - 06.2025

Associate/Shift Manager

Royal Farms
08.2022 - 11.2023

High School Diploma -

Towson Highschool

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