Ajay Singh
Hercules,CA
Summary
Goal-driven and proficient retail store manager with 8+ years of comprehensive experience in customer service, operation management, and sales growth . Demonstrated abilities in communication with consumers, vendors, and employees. Adept at analyzing sales and removing nonessential costs in order to maximize profits. Looking for an opportunity to refine data analysis and communication skills in a remote setting in order to grow professionally.
Overview
9
9
years of professional experience
Work History
Store Manager
Pump House
10.2015 - Current
- Oversee responsibilities for daily operations, while meeting customer needs, ensuring customer safety and satisfaction, and maintaining quality assurance, therefore improving overall company growth
- Counting inventory, ordering products, and managing stock while implementing strategies to retain everyday consumers and attract new ones
- Recruiting and training new staff, illustrating the roles of each team member, conducting performance reviews, and resolving any issues immediately
- Preparing daily site accounting reports, including the balancing of cash and credit sales, payments for all invoices, and depositing cash into the bank.
- Improved overall daily sales nearly 37% in over eight years of work.
Store Manager
Bethel Market
08.2021 - 04.2023
- Developed and implemented strategies to drive sales and increase profitability, while managing the supermarket's budget, monitoring expenses, and minimizing waste.
- Analyzed sales and consumer data to identify trends and opportunities for improvement.
- Resolved customer complaints and maintained a high level of customer satisfaction.
- Scheduled bi-weekly performance evaluations of team members and provided feedback and coaching in order to meet and exceed expectations.
- Reduce monthly expenses over 12% in nearly two years of work.
Skills
- Leadership
- Communication
- Quality Assurance
- Customer Relations
- Time Management
- Customer Service
- Resource Optimization
- Problem-Solving
- Store operations
- Multitasking and Organization
Timeline
Store Manager
Bethel Market
08.2021 - 04.2023
Store Manager
Pump House
10.2015 - Current
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