Ajiah Small
Opelousas,LA
Summary
Dynamic Cashier Team Lead at Op Beauty with proven expertise in cash handling and exceptional customer service. Successfully trained and mentored new cashiers, enhancing team performance and fostering a positive work environment. Recognized for problem-solving abilities and maintaining accurate financial reporting, ensuring a seamless shopping experience for customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier Team Lead
Op Beauty
Opelousas, LA
05.2024 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
High School -
Opelousas Senior High
Opelousas, LA05.2024
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Punctual and reliable
- Team management
- Cash register operation
- Cash handling expertise
- Store opening and closing
- Money handling
- Cashier training
- Heavy lifting
- Product restocking
- New hire training
- Motivational skills
- Team collaboration
- Shift scheduling
- Policy enforcement
Certification
Customer service
Timeline
Cashier Team Lead
Op Beauty
05.2024 - Current
High School -
Opelousas Senior High