Ajia Mone Hamilton
McClellan Park,CA
Summary
Driven supervisor with over five years of experience in team leadership and operational management,. Expertise in training staff, coordinating schedules, and enhancing efficiency in high-pressure environments. Recognized for strong leadership and effective communication skills that foster motivated, productive teams. Aiming to apply management and operational expertise in a new industry to drive growth and positive outcomes. Open to relocation and seeking opportunities outside of California.
Overview
1
1
Language
5
5
years of professional experience
Work History
Assistant Manager
Wingstop Restaurant
Sacramento, CA
11.2025 - 08.2026
- Unlocked building allowing access only to authorized employees until opening front doors to customers.
- Managed opening procedures while guaranteeing readiness for daily operations.
- Maintained cleanliness of kitchen areas, ensuring compliance with health regulations.
- Monitored cooking times and temperatures to ensure food quality and safety compliance.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Implemented established protocols for safe food handling, storage, and service.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Managed cash transactions and maintained accurate cash drawer balances.
- Took orders from customers over the phone and in person.
Assistant Manager, Customer Service
Blaze Pizza
Sacramento , CA
03.2025 - 11.2025
- Oversaw customer service inquiries and complaints with efficiency and responsiveness.
- Completed day-to-day duties accurately and efficiently.
- Directed daily operations involving shift allocation and responsibilities distribution.
- Monitored employee attendance records, timekeeping, and payroll information.
- Trained kitchen staff on new menu items and preparation techniques.
- Guided junior staff members in executing daily tasks, managing projects, and achieving objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
Supervising Manager
Ettores Bakery and Cafe
Sacramento, CA
07.2024 - 03.2025
- Monitored baking times and temperatures for consistent product quality.
- Provided unparalleled customer support in high-energy restaurant atmosphere.
- Trained new employees on proper operation of bakery machinery and related processes.
- Assisted servers by delivering food and refilling drinks promptly.
- Pack cakes and pastries according to quality standards and specifications.
- Trained team members on inventory management best practices and procedures.
- Developed signage and promotional materials for in-store promotions.
- Conducted inventory audits to ensure accurate stock records and availability.
Verizon Sales Rep
Logistic Marketing
Rancho Cordova, California
08.2024 - 11.2024
- Collaborated with marketing team to develop targeted sales strategies for diverse audiences.
- Utilized CRM software to track leads, manage sales pipeline, and report progress.
- Organized client visits, presentations, product demonstrations and trade shows.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Shift Leader
McDonald's
Sacramento, California
09.2021 - 04.2024
- Instructed new team members on company policies and customer interaction methods.
- Coordinated staff shift scheduling to achieve optimal coverage during peak hours.
- Addressed billing discrepancies with customers to ensure resolution of payment concerns
- Coordinated team meetings to analyze business outcomes and articulate new and ongoing priorities.
- Tracked inventory levels using POS system daily to determine re-stocking needs for next day's business operations.
Education
High School Diploma -
Cordova High School
Rancho Cordova, CA05-2022
Skills
- Food safety
- Analytical and critical thinking
- Shift scheduling
- Time management
- Task prioritization
- Inventory management
- Cash handling
- Cooking techniques
- Sanitation practices
- Customer relationship management
Affiliations
Open Mic Events - 15x at Various Venues , Sacramento, CA
Languages
Spanish
Limited
Timeline
Assistant Manager
Wingstop Restaurant
11.2025 - 08.2026
Assistant Manager, Customer Service
Blaze Pizza
03.2025 - 11.2025
Verizon Sales Rep
Logistic Marketing
08.2024 - 11.2024
Supervising Manager
Ettores Bakery and Cafe
07.2024 - 03.2025
Shift Leader
McDonald's
09.2021 - 04.2024
High School Diploma -
Cordova High School