Summary
Overview
Work History
Education
Skills
Timeline
Generic

AJLA ALIC

Utica,NY

Summary

An experienced and motivated student on the path to success in her dream of getting into law school. Results are shown with a track record of working with team members to achieve common goals for all. Experienced in customer service, working fast but efficiently, and most importantly passionate about serving those who are in need.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Delta Hotels By Marriott
09.2025 - Current
  • Managed guest check-in and check-out processes efficiently.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Managed nightly financial audits, ensuring accuracy in revenue reporting and cash handling.

Stock/Food Service Worker

MVHS, St Luke's Rehabilitation and Nursing Center
04.2024 - 09.2025
  • Performed regular inventory counts and assisted with loss prevention efforts.
  • Prepares, serves, and delivers food to any area of the facility as directed, following all guidelines of the quality assurance.
  • Received, unpacked, and organized merchandise deliveries in a timely and efficient manner.

Hostess

Carmella's Cafe'
01.2023 - 07.2024
  • Answered phone calls, took reservations, and provided information about menu items and restaurant services.
  • Assisted with guest accommodations and special requests using online booking tools and customer notes.
  • Utilized POS systems and restaurant software to communicate effectively with servers and kitchen staff, ensuring timely service.

Education

Herkimer Community College
Herkimer, NY
01.2027

Skills

  • Excellent customer service
  • Problem-Solving/Strategic Planning
  • Social Perceptiveness/Conflict Resolution
  • Organization/Multi-tasking
  • Effective Communication

Timeline

Front Desk Agent

Delta Hotels By Marriott
09.2025 - Current

Stock/Food Service Worker

MVHS, St Luke's Rehabilitation and Nursing Center
04.2024 - 09.2025

Hostess

Carmella's Cafe'
01.2023 - 07.2024

Herkimer Community College