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Customer Care Advocate IA - Utica

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  Hospitality professional with 2 years of experience at Delta Hotels by Marriott Woodbridge, currently serving as a Front Desk Agent with strong operational exposure and leadership readiness. Advanced user of FSPMS, with a proven record of high guest satisfaction scores, brand compliance, and cross-department collaboration. Academic background in Human Resources, bringing a people-first leadership mindset focused on team engagement, service excellence, and continuous improvement. Ready to grow internally into a Operations Manager role. Key strengths: Guest Relations



Diligent professional with experience at Delta Hotels By Marriott, specializing in advanced cleaning techniques and teamwork. Expertise in inventory control ensures efficient stock management in fast-paced environments. Strong attention to detail enhances guest satisfaction while maintaining high operational standards.

Professional hospitality worker with experience in guest services and logistical support. Strong focus on team collaboration, ensuring seamless operations, and adapting to changing needs. Skilled in communication, problem-solving, and providing exceptional customer service. Reliable and prepared to contribute positively to every guest's experience.

Results-oriented Sales Associate with effective verbal communication and adept problem-solving skills. Experienced in assisting customers and managing inventory, committed to enhancing team performance and customer satisfaction.

Dedicated RN with extensive experience at Wynn Hospital, excelling in patient assessments, medication administration, and effective communication. Proven ability to enhance care quality through effective collaboration and critical thinking. Skilled in EMR systems and patient education, fostering compliance and understanding among diverse patient populations. Committed to improving health outcomes and safety standards.

Biology student and Patient Care Technician with over one year of hospital experience in PACU and IMCU settings. BLS and EKG trained, fluent in Spanish, and experienced in direct patient care, EPIC documentation, and floating across multiple inpatient units. Reliable, adaptable, and committed to high-quality patient care and professional development.

Ambitious first-generation college student with a strong work ethic and excellent organizational skills. Skilled at working both independently and as part of a team. Committed to pursuing a career as a Medical professional, with a long-term goal of becoming a leader and advocate within my community.

Dynamic leader with a proven track record at Highgate Hotels, enhancing operations oversight and labor management. Expert in food and beverage operations, maintaining high sanitation standards. Achieved flawless guest reviews by implementing feedback-driven improvements. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Dynamic Front Desk Agent with a proven track record at Icona Resorts, excelling in customer service and guest relations. Expert in managing reservations and financial transactions, enhancing guest satisfaction through effective problem-solving and communication. Recognized for improving operational efficiency and training new staff, contributing to a seamless guest experience.

Dynamic hospitality professional with extensive experience at Witham Family Hotels, excelling in customer service and guest relations. Proven ability to enhance guest satisfaction through effective problem-solving and attention to detail. Skilled in cash handling and maintaining high standards of cleanliness, contributing to a welcoming environment and operational efficiency.
Culinary professional prepared for high-pressure kitchen environments with focus on delivering high-quality dishes. Adept at collaborating with team members to streamline kitchen operations and ensure timely service. Known for flexibility and reliability, with strong commitment to maintaining cleanliness and organization.
Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

AJLA ALIC

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Front Desk Agent

Stock/Food Service Worker

Hostess

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Front Desk Agent

Stock/Food Service Worker

Hostess

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