Akachi Echebiri
Quincy,MA
Summary
Passionate mental health counselor with several years of experience delivering inpatient and outpatient services for treatment. Well rounded and respectful professional possessing critical understanding of personalized treatment roadmaps. Familiar with community based education programs and initiatives to improve situational understanding and overall patient health.
Overview
3
3
years of professional experience
Work History
Mental Health Counselor
Braintree Manor
Braintree, Massachusetts
02.2023 - Current
Mental Health Counselor
Braintree Manor — Braintree, MA
02/2023 – Present
- Delivered daily support to 20+ residents with mental health conditions, ensuring safety, stability, and adherence to care plans
- Assisted with activities of daily living (ADLs), including feeding and structured routines, improving resident engagement by ~25%
- Monitored and documented resident behaviors, contributing to accurate reporting and 100% compliance with facility protocols
- Conducted routine safety checks and headcounts, maintaining zero incident discrepancies in resident tracking
- Collaborated with interdisciplinary teams to support individualized care, helping reduce behavioral escalations by ~15%
- Maintained a calm, patient-centered environment, strengthening trust and improving overall resident satisfaction
Retail Clerk
Dollar Tree — Randolph, MA
07/2022 - 01/ 2023
- Provided friendly, efficient customer service to 50+ customers per shift, enhancing overall shopping experience
- Processed cash and card transactions with 99%+ accuracy, ensuring proper cash handling and register balancing
- Resolved customer inquiries and issues promptly, contributing to improved customer satisfaction
- Maintained store cleanliness and organization, increasing product accessibility and improving workflow efficiency by ~20%
- Restocked shelves and monitored inventory levels to support consistent product availability
- Worked in a fast-paced environment while maintaining attention to detail and professionalism.
Education
Randolph High School
Randolph, MASkills
- Demonstrated strong attention to detail when handling sensitive information and daily tasks
- Provided high quality costumer services in fast-paced environments
- Maintain accuracy under pressure
- Followed strict procedures
- Managed time effectively while multitasking across multiple responsibilities
- Communicated clearly and professionally with customers, residents, and team members
- Ensured confidentiality and privacy when handling personal information (HIPAA mindset)
- Monitored environments for safety, organization, and efficiency
- Resolved issues quickly using problem-solving and critical thinking skills
- Adapted to high-volume workloads while maintaining performance standards
- Worked collaboratively within a team-oriented environment
- Maintained clean, organized workspaces to support operational efficiency
- Demonstrated reliability and consistency in daily responsibilities
- Handled cash and payment processing with accuracy and accountability
- Assisted individuals with care and patience, showing empathy and emotional intelligence
Timeline
Mental Health Counselor
Braintree Manor
02.2023 - Current
Randolph High School