Akaisha Horrocks
Brigham City
Summary
Compassionate Certified Nursing Assistant experienced in various healthcare settings, including long-term care and rehabilitation. Skilled in vital sign monitoring, assisting with personal hygiene, and administering medications. Known for establishing rapport with patients and families while maintaining professionalism. Contributions have led to increased patient satisfaction and improved care outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Assistant
Lost Recovery Towing
Ogden
11.2025 - Current
- Coordinated service appointments and towing requests to streamline client interactions.
- Processed invoices and payments, ensuring precise record-keeping practices.
- Assisted customers with inquiries, delivering clear and helpful information.
- Executed data entry tasks across multiple computer systems with high accuracy.
Adventure Guide (Cashier)
Maverik
Eden
09.2022 - Current
- Enhanced customer service by maintaining high-quality professionalism in all interactions.
- Lifted up to 50 lbs as required to ensure store organization and cleanliness.
- Kept checkout areas tidy and organized, boosting customer satisfaction.
- Processed cash, credit, and refund transactions with precision and security.
- Monitored product displays to identify restocking needs and promotional updates.
Janitor
S&G Janitorial
Ogden
10.2021 - 04.2024
- Ensured clean working environment for IRS employees within facility.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Maintained timely schedule adhering to company guidelines.
- Secured federal clearance for access to restricted areas containing personal tax information.
Medical Assistant
Tanner Clinic
Ogden
12.2020 - 11.2021
- Maintained accurate medical records through filing, charting, transcription, and data entry into electronic health record systems.
- Produced crucial documentation for physician-patient interactions via phone and in-person visits.
- Assisted physicians with examinations and procedures while taking vital signs and histories.
- Educated patients on treatment plans and medication to enhance compliance.
- Coordinated specialist referrals to ensure continuity of care for patients.
- Kept examination rooms clean and stocked, ready for incoming patients.
- Relayed patient messages regarding concerns and updates to physicians for effective treatment facilitation.
- Answered phones and greeted visitors professionally while managing appointment scheduling.
CNA
Our House of Tooele
Tooele
08.2020 - 12.2020
- Monitored vital signs, reporting changes to nursing staff for prompt intervention.
- Delivered medication according to established guidelines from medical professionals.
- Assisted residents with personal care and daily living activities such as feeding.
- Maintained hygienic, organized environments in resident areas for safety.
- Documented all resident care activities in electronic health records efficiently.
- Fostered emotional support and companionship to improve resident morale.
- Answered patient call lights swiftly, addressing needs appropriately.
- Adhered to HIPAA regulations, maintaining patient confidentiality during interactions.
Cna
Pioneer Care and Rehab
Brigham City
09.2018 - 02.2020
- Helped enhance the quality of care provided to the residents.
- Documented and maintain carriers of residents according to their specific needs.
- Provided comfort and support to families going through transitions with loved ones.
- Trained new hires on daily tasks and how to safely provide cares to maintain workflow.
Education
High School Diploma -
Box Elder High School
Brigham City, UT, United States02-2020
Skills
- Scheduling appointments
- Client service excellence
- Analytical problem solving
- Effective communication skills
- Professional demeanor
- Data organization and management
- Invoice processing expertise
- Client support services
- Record keeping accuracy
- Cash transaction handling
- Compliance with HIPAA regulations
- Patient care documentation practices
- Medication administration proficiency
- Monitoring vital signs effectively
- Management of electronic health records
- Efficient time management strategies
- Infection control protocols
- Conflict resolution techniques
- Wound care expertise
- Organizational multitasking skills
- Care for dementia and Alzheimer's patients
- Maintaining patient privacy
Availability
Permanent, Full Time
References
- Chad Nielson, Manager, 8013910302
- Ben Martinez, 8015404843
- CassaDee Hammond, +1 (385)245-5163
- Adam Hooker, +1 (937)901-1691
Languages
English, Intermediate, Intermediate, Intermediate
Certification
CNA, Utah nursing assistant registry, 2019,2021,2023
Timeline
Office Assistant
Lost Recovery Towing
11.2025 - Current
Adventure Guide (Cashier)
Maverik
09.2022 - Current
Janitor
S&G Janitorial
10.2021 - 04.2024
Medical Assistant
Tanner Clinic
12.2020 - 11.2021
CNA
Our House of Tooele
08.2020 - 12.2020
Cna
Pioneer Care and Rehab
09.2018 - 02.2020
High School Diploma -
Box Elder High School