Akeidria Bailey

Results-driven Advanced Medical Support Assistant with 10+ years of experience in medical field. Skilled at assisting physicians with patient examination procedures, documenting patient information and providing patient education. In-depth knowledge of insurance company liaison procedures and medical terminology. Excellent patient scheduling and medical billing abilities with an In-depth understanding of privacy regulations.

• 3-year outstanding performance review
• 2023 Spinal Cord Injury Oscar Award
• VHA Lean white belt certification.
• Collaborated with physicians and nurses to develop patient education materials, resulting in a 25% increase in patient understanding of medical procedures and treatments.
• Collaborated with insurance providers to verify coverage and process claims, resulting in a 90% approval rate and a 15% reduction in denied claims.