Akeira Richardson
Studio A-Squared Salon
St. Louis,MO
5
years of professional experience
Floral design professional with passion for crafting elegant and memorable floral arrangements. Proven ability to meet client expectations through keen artistic sensibility and reliable project management. Known for effective teamwork and adaptability, ensuring seamless event execution and client satisfaction. Skilled in floral arrangement, color theory, and customer service.
Work History
Administrative Assistant
2 Years 2 Months- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office operations, ensuring seamless communication among departments.
Sales Representative
2 Years 4 Months- Enhanced customer experience by actively engaging in product selection and delivering knowledgeable insights to support informed purchasing decisions.
- Resolved customer questions and concerns efficiently in a high-traffic retail environment, contributing to a seamless shopping experience
- Organized and fully stocked sales floor, ensuring a positive shopping experience for customers
- Maintain organized, fully stocked sales floor to ensure a positive shopping experience
CEO, Floral Designer
2 Years 9 Months- Created inviting product displays that enhanced customer experience and increased product visibility.
- Launched strategic marketing campaigns focused on elevating customer engagement and maximizing sales performance.
- Collaborated with clients to capture and translate floral design visions into tailored arrangements.
- Monitored and adjusted inventory levels of flowers and supplies, focusing on waste reduction and efficiency improvement.
- Fostered partnerships with local businesses to expand supplier network and optimize product offerings.
- Designed custom floral arrangements for weddings, events, and corporate functions, ensuring client satisfaction.
- Led creative brainstorming sessions to develop unique floral concepts for seasonal promotions and special events.
- Implemented new design techniques that improved workflow efficiency and reduced turnaround times for orders.
- Established strong relationships with local suppliers to ensure high-quality materials at competitive pricing.
- Evaluated market trends to create innovative floral solutions that aligned with customer needs and preferences.
Salon Assistant
4 Years 9 Months- Coordinated multiple responsibilities while ensuring attention to detail.
- Demonstrated professionalism with every interaction, creating a welcoming environment that encouraged repeat business from satisfied clients.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Assisted stylists with client consultations, ensuring a welcoming and professional atmosphere.
- Organized salon inventory, optimizing product availability and reducing waste.
- Provided exceptional customer service by addressing client inquiries and resolving issues promptly.
- Collaborated with management to streamline processes, improving overall service efficiency and workflow.
Education
Diploma
Class CA Cosmetology License
Skills
Documentation and recordkeeping
Customer service
Client relations
Sales and marketing
Inventory management
Creative merchandising and display
Flower identification
Customer orders
Flower arranging
Floral arrangement techniques
Sustainable practices
Timeline
Administrative Assistant
Dance Plus
08.2024 - CurrentRead More
Sales Representative
Menards
06.2024 - CurrentRead More
CEO, Floral Designer
The Floral Fairy
01.2024 - CurrentRead More
Salon Assistant
Studio A-Squared Salon
01.2022 - CurrentRead More
Hazelwood Central High School
Diploma
Read More
North Technical School
Class CA Cosmetology License
Read More