AKIAH JAMES
Laurelton,NY
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Family Dollar. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at multitasking and organization, consistently maintaining a clean and efficient checkout area while fostering positive relationships to drive repeat business.
Overview
5
5
years of professional experience
Work History
Cashier
Family Dollar
Laurelton, NY
02.2024 - 10.2024
- Handled cash, credit, and debit transactions securely and responsibly.
- Processed customer transactions accurately and efficiently at Family Dollar.
- Ensured clean, organized checkout area to promote positive customer interactions.
- Guided customers in product selection and store navigation to enhance shopping experience.
- Coordinated with team members to efficiently restock merchandise, improving product availability.
- Monitored inventory levels and reported discrepancies to management regularly.
Student Teacher
Seed World
Queens, NY
06.2022 - 09.2022
- Developed and distributed visual aids, increasing classroom engagement and comprehension.
- Integrated technology into lessons, enhancing learner engagement and participation.
- Organized classroom activities that supported cognitive, social, emotional, and physical development of students.
- Engaged students through discussions on relevant trends and topics.
- Collaborated with peers to enhance work environment and support instructional planning.
- Practiced positive, consistent discipline in classroom management.
- Maintained classroom order during high-energy activities.
Artist
Graham Windham
Harlem, NY
06.2020 - 08.2022
- Created artistic interpretations of modern issues to provoke thought and dialogue.
- Developed innovative techniques for creating artwork from a variety of mediums including charcoal, paint, and digital media.
- Drew complex concepts and illustrations.
- Collaborated with artists to enhance project outcomes and foster creative synergy.
- Managed multiple projects simultaneously while ensuring deadlines were met efficiently.
- Adhered to tight deadlines and adapted to new environments quickly and with ease.
- Planned and coordinated events.
- Marketed artwork through targeted brochures, mailings, and websites to reach diverse audiences.
Cashier
Citi Treasures
Jamica, NY
06.2019 - 08.2019
- Accurately processed customer payments using cash, credit cards, and checks.
- Resolved customer complaints in a timely and professional manner.
- Applied problem-solving skills to resolve customer issues and enhance satisfaction.
- Processed returns and exchanges quickly while ensuring accuracy of store inventory records.
- Assisted customers in locating items to improve shopping experience.
- Cultivated positive relationships with customers to foster loyalty and repeat business.
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies.
- Remained on feet for extended periods to assist customers effectively during busy hours.
Education
High School Diploma -
World Journalism Preparatory School
Flushing06.2022
Skills
- Customer Service
- Time Management
- Multitasking
- Organization
- Active Listening
- Communication
- Detail-oriented
- Interpersonal skills
- Team Collaboration
- Creativity
- Adaptability
- Computer Skills
- Social media Usage/Knowledge
- Promotional Strategies
- X social platform
Languages
English
Native/ Bilingual
Timeline
Cashier
Family Dollar
02.2024 - 10.2024
Student Teacher
Seed World
06.2022 - 09.2022
Artist
Graham Windham
06.2020 - 08.2022
Cashier
Citi Treasures
06.2019 - 08.2019
High School Diploma -
World Journalism Preparatory School