Akira McCray
Fayetteville,NC
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Fuller's Old Fashioned BBQ
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Communicated effectively with servers and kitchen staff to ensure seamless dining experiences for guests.
- Supported team morale by fostering positive relationships with coworkers through reliable communication and teamwork efforts.
Education
Cross Creek Early College Highschool
05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Exceptional communication
- Telephone reception
- Reservations
Timeline
Host
Fuller's Old Fashioned BBQ
06.2024 - Current
Cross Creek Early College Highschool
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