Akisha OHare Stallworth
Arlington,TX
Summary
Customer-focused professional with extensive experience in hospitality and service environments. Skilled at building strong customer relationships, resolving concerns quickly, and maintaining a welcoming atmosphere. Proven ability to communicate effectively, multitask in fast-paced settings, and deliver high-quality customer service that improves customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Waffle House
Arlington TX
10.2019 - 01.2025
- Provided exceptional customer service by addressing guest concerns and ensuring positive dining experiences.
- Supervised and supported staff to maintain efficient restaurant operations.
- Resolved customer complaints quickly and professionally to maintain customer satisfaction.
- Trained new employees on service standards, teamwork, and customer service standards and expectations.
- Managed register balancing and shift reporting.
- Maintained a clean, welcoming environment for guests and staff.
- Assisted with scheduling, inventory, and daily operational tasks.
Education
Associate of Applied Science - Hospitality Management/Conventions & Events
Tarrant County College
Fort Worth, TX12-2026
Associate of Arts - Liberal Arts And Sciences
Tarrant County College
Fort Worth, TX12.2026
Skills
- Customer Relations & Guest Services
- Conflict Resolution
- Communication & Active Listening
- Complaint Handling, with empathic resolution skills,
- Team leadership
- Multitasking in Fast-Paced Environments
- Problem Solving
- Time Management
Timeline
Assistant Manager
Waffle House
10.2019 - 01.2025
Associate of Arts - Liberal Arts And Sciences
Tarrant County College
Associate of Applied Science - Hospitality Management/Conventions & Events
Tarrant County College