AKSA SAMUEL
Wylie,Texas
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities. Dedicated Area Manager competent in leading and mentoring team members.
4+ years of experience as a supervisor. Background in problem solving and customer service with experience in process improvement, object oriented and agile methodologies. Business Analyst experience with a
demonstrated history of working in the information services industry. Certified Scrum Master with a bachelor’s degree focused in Business and Computer Information System from the University of North Texas.
Overview
1
1
Certification
5
5
years of post-secondary education
6
6
years of professional experience
Work History
Area Manager
Amazon
Dallas, Texas
06.2020 - Current
- Developed and implemented data-based solutions to problems in a timely manner.
- Responsible for developing and leading a diverse staff of up to 60 associates and 4 supervisors.
- Conducted regular stand-up meetings, and improvement projects with measurable goals.
- Assist General Manager in evaluating and providing performance feedback to teams.
- Coordinated and developed new production equipment designs in collaboration with facilities staff.
- Reviewed the work forecast and determine productivity requirements to produce during the day to meet the overall building objectives.
Department Lead
Sears
Mesquite, TX
08.2014 - 06.2019
- The goal of Sears is to serve, delight, and engage our members while they shop.
- Worked with the company as a lead of the department for 3 years.
- Managed the associated for women’s apparel.
- Ability communicate with members and provide them with excellent customer service.
- Supervised staff members during the shifts and was responsible for management aspects during shift.
- Created schedules for the staff and conducted meetings.
- Perform multiple tasks including stock operations and weekly updates of merchandise.
- Execute visual merchandising of displays, mannequins, and decorations to attract customers.
- Find creative ways to make the department look presentable.
- Communicated with the staff about metrics and goals set for them.
Receptionist
EMMANUEL DENTAL
Richardson, TX
05.2016 - 08.2016
- Assist with handling administrative duties that includes scheduling appointments and answering phone calls.
- Maintained clear, organized dental records and reports.
- Communicate with insurance companies and mediate with patients regarding their benefits.
- Received and processed payments made by patients and insurance companies.
Education
Bachelor of Science - Business Computer Information System
University of North Texas
Denton, TX 05.2015 - 05.2020
Skills
Business Development and Planning
undefinedAdditional Information
Business 4940 – Classic of Denton Dealership
Consultant
- Worked with a team to bring more profit in for the company and help with bringing in more customers.
- Did SWOT analysis to eliminate possible competition
- Created a website for the project, created detailed reports, graphs, potential profits and solution and presented it to the dealership and UNT staff
BCIS 4720 – Designed Website for E-learning
- Worked with group of 5 to create a website to provide education to the less fortunate.
- Created business reports and designs
- Came up with solutions on how to make reservations.
Affiliations
Agape Church: January 2016 – March 2018
- Created curriculum and had it approved by the church.
- Planned and developed weekly lesson plans, assist with events and fests.
- Supervised and guided children in completing assigned lessons and projects.
Certification
Scrum Master
Relevant Coursework
Management Concepts | Database Applications | Business Statistics | International Issues of IT | Admin and Policy in Information Security | Communication in Business
Timeline
Area Manager
Amazon
06.2020 - Current
Receptionist
EMMANUEL DENTAL
05.2016 - 08.2016
Bachelor of Science - Business Computer Information System
University of North Texas
05.2015 - 05.2020
Department Lead
Sears
08.2014 - 06.2019
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