AKWASI ASARE AKOTO
East Windsor,NJ
Summary
Dynamic Area Manager with a proven track record at Amazon, adept at leading large teams and driving performance improvements. Skilled in analytical problem-solving and interpersonal communication, I consistently exceed operational goals while ensuring safety and efficiency. Committed to fostering a collaborative environment that enhances team productivity and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Area Manager
Amazon
Teterboro, NJ
07.2025 - Current
- Supervised and motivated team of 50–100 Amazon Associates in fast-paced, physically demanding environment, ensuring smooth operations and safety compliance during variable shifts, including nights, weekends, and holidays
- Supervised Amazon fulfillment center associates across daily shift operations.
- Coordinated labor assignments to support workflow and staffing needs.
- Enforced safety procedures and compliance standards on warehouse floor.
Assistant Manager (Part Time Job)
The UPS Store
Kendall Park, NJ
03.2021 - 09.2023
- Exceeded customer service objectives by 15%, ensuring ongoing sales and high customer satisfaction levels
- Led team of 5 in providing tailored assistance to customers, enhancing overall customer experience
- Addressed customer inquiries at retail store, contributing to high satisfaction and retention
- Demonstrated exceptional proficiency in handling over 50 daily shipping orders, processing 20 fax transactions, and executing 30 print jobs, ensuring a 99% error-free rate
Education
Bachelor of Science - Business Analytics And Information Technology
Rutgers Business School
New Brunswick, NJ01-2025
Associate in Science - Business Administration
MIDDLESEX COLLEGE
Edison, NJ06-2023
Skills
- Performance management
- Workforce coordination
- Operational efficiency
- Process improvement
- Inventory management
- Team leadership and development
- Microsoft Office proficiency
- Analytical and critical thinking
- Problem solving
- Interpersonal communication
- Written communication
Timeline
Area Manager
Amazon
07.2025 - Current
Assistant Manager (Part Time Job)
The UPS Store
03.2021 - 09.2023
Bachelor of Science - Business Analytics And Information Technology
Rutgers Business School
Associate in Science - Business Administration
MIDDLESEX COLLEGE