Al-Ray Mariano
Chandler,AZ
Summary
Results-driven professional with a strong background in retail management. Skilled in inventory optimization, visual merchandising, and staff training. Committed to fostering a positive team environment while consistently delivering exceptional customer experiences.
Overview
10
10
years of professional experience
Work History
General Manager
Old Navy
Chandler, Arizona
12.2023 - Current
- Oversaw daily store operations, ensuring adherence to high customer service standards.
- Managed inventory levels, guaranteeing timely stock replenishment on sales floor.
- Trained and mentored staff, enhancing performance and fostering strong team dynamics.
- Developed visual merchandising strategies to optimize product displays effectively.
- Coordinated staff scheduling to align with peak business hours efficiently.
- Led team meetings to communicate goals and updates while motivating staff engagement.
- Delegated tasks to staff, establishing clear priorities and objectives.
- Oversaw daily store operations and maintained high customer service standards.
Assistant General Manager
Old Navy
Chandler, Arizona
08.2022 - 11.2023
- Coordinated promotional displays to enhance customer engagement and drive sales.
- Trained and mentored junior staff on merchandising standards and practices.
- Managed daily operations of merchandise presentation on the sales floor.
- Analyzed customer buying trends, identified opportunities for improvement, and adjusted merchandise assortments accordingly.
- Oversaw daily operations including inventory management, merchandising, pricing, budgeting, and forecasting.
- Tracked sales trends and recommended adjustments to maximize departmental profitability.
Assistant Manager, Customer Operations
Old Navy
Chandler, Arizona
08.2022 - 08.2022
- Assisted in managing daily store operations and team activities.
- Collaborated with team to enhance customer service and shopping experience.
- Trained new employees on store procedures and product knowledge.
Assistant Merchandising Manager
Old Navy
Gilbert, Arizona
01.2020 - 08.2022
- Managed product assortment strategies to meet customer demands and market trends.
- Analyzed sales data to identify opportunities for inventory optimization and planning.
- Assisted in training new staff on merchandising standards and best practices.
- Developed visual merchandising plans to enhance product presentation in stores.
Merchandise Specialist
Old Navy
Tucson, Arizona
06.2018 - 01.2020
- Trained new staff on merchandise displays and customer service protocols.
- Maintained visual standards by updating signage and displays regularly.
- Collaborated with team members to execute merchandising plans effectively.
- Analyzed sales trends to optimize product placement and presentation.
Brand Associate
Old Navy
Tucson, Arizona
11.2015 - 05.2018
- Assisted customers in locating products and answered inquiries about merchandise.
- Processed transactions efficiently using point-of-sale systems and handled cash accurately.
- Provided product knowledge to customers, enhancing their shopping experience and satisfaction.
Education
Bachelor - Architecture
University of Arizona
Tucson, AZ05-2018
Skills
- Inventory management
- Visual merchandising
- Sales analysis
- Staff scheduling
- Customer relationship management
- Problem solving
- Team leadership
- Employee training
- Time management
- Performance evaluation
- Strategic planning
- Critical thinking
- Communication skills
- Conflict resolution
- Sales planning and implementation
- Schedule management
- Team player
References
References available upon request.
Timeline
General Manager
Old Navy
12.2023 - Current
Assistant General Manager
Old Navy
08.2022 - 11.2023
Assistant Manager, Customer Operations
Old Navy
08.2022 - 08.2022
Assistant Merchandising Manager
Old Navy
01.2020 - 08.2022
Merchandise Specialist
Old Navy
06.2018 - 01.2020
Brand Associate
Old Navy
11.2015 - 05.2018
Bachelor - Architecture
University of Arizona