Ala Williams
Columbia ,SC
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
As One Bridal
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS (Point of sale) transactions, returning coin, currency, payment cards, and receipts to customers.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged with customers to effectively build rapport and lasting relationships.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Graphic Designer
Self Employed Services
07.2020 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Improved client satisfaction by creating visually appealing and impactful graphic designs for various marketing materials.
- Managed multiple projects simultaneously, ensuring timely completion of deliverables while maintaining high-quality standards.
- Conceptualized unique logo designs for startups, establishing strong visual identities that resonated with target markets.
- Completed final touches for projects such as image sizes, and font selection.
- Met with customers to present markups and collect information for adjustments.
- Created logos, illustrations and typography for various organizations.
- Edited and enhanced existing artwork and graphics.
Volunteer
Sharing God’s Love
03.2024 - 03.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organizing and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
High School Diploma -
Dutch Fork High School
Irmo, SC05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Exceptional customer service
- Outgoing Personality
- Stocking and Receiving
- POS System Operation
- Merchandise Display
- Negotiation Tactics
- Fitting room maintenance
- Friendly and Helpful
- Honest and Dependable
- Customer Assistance
Art, modeling, fashion
- Self taught artist and graphic designer since 12 years of age.
- Experienced in social media due to YouTube channel (Unapologetic Nomads).
- Strong passion for fashion and photo modeling
Timeline
Volunteer
Sharing God’s Love
03.2024 - 03.2024
Sales Associate
As One Bridal
08.2023 - Current
Graphic Designer
Self Employed Services
07.2020 - Current
High School Diploma -
Dutch Fork High School