Alae Fatih
Malden,MA
Summary
Detail oriented Political Science student with extensive customer service, sales, and leadership experience. Recognized for driving sales performance, exceeding goals, leading team initiatives, and fostering positive customer experiences. Skilled in communication, problem-solving, and teamwork, with a strong interest in client focused environments while preparing for law school.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Lead Cashier
Ulta
Everett, MA
04.2026 - Current
- Promoted from Beauty Advisor to Lead Cashier within two months. Led by example in driving sales, credit card applications, and loyalty sign-ups, helping the store lead the district in credit card performance. Supported team goals, delivered excellent customer service.
Party Hostess
Chuck E. Cheese
Everett, MA
06.2023 - 04.2026
- Managed birthday parties, ensuring 10/10 customer satisfaction. Promoted to TeamTwo Leader for strong communication and reliability. Trained new team members. Addressed customer concerns effectively. Recognized in surveys for outstanding service quality.
Beauty Advisor
Sephora
Cambridge, MA
11.2025 - 01.2026
- Delivered personalised product recommendations through shade matching and skincare consultations. Provided exemplary customer service and operated POS/cash wrap efficiently. Enhanced client loyalty by enrolling customers in the Sephora Rewards program.
Education
Political Science
Bunker Hill Community College
Charlestown, MA 09.2025 - 06.2027
Malden High School
Malden, MA 09.2021 - 05.2025
Skills
- Cash handling
- Credit applications
- Loyalty enrollment
- Sales conversion
- Customer service
- High Customer Satisfaction
- Team leadership
- Employee training
- Communication skills
- Problem solving
- Bilingual
Extra-curricular Activities
Selective Peer Tutor Program, Bunker Hill Community College Charlestown, Massachusetts JAN 2026 — PRESENT
Chosen through a selective process recognizing top student writers to represent the school's tutoring program. Conducted one-on-one sessions to support peers with essays and assignments, offering detailed feedback on structure, clarity, and development while fostering a supportive academic environment.
Soccer Captain, Charlestown, Massachusetts NOV 2025 — MAY 2027
Serving as team captain, leading, motivating teammates, and supporting communication between players and coaches. Competed as a four-year varsity athlete across multiple sports, demonstrating strong discipline, teamwork, and time management while balancing academics and athletics.
Timeline
Lead Cashier
Ulta
04.2026 - Current
Beauty Advisor
Sephora
11.2025 - 01.2026
Political Science
Bunker Hill Community College
09.2025 - 06.2027
Party Hostess
Chuck E. Cheese
06.2023 - 04.2026
Malden High School
09.2021 - 05.2025