Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaeya Barrera

Round Rock,TX

Summary

I am a hardworking professional who offers hospitality experience and enthusiasm for helping others. I'm familiar with organizing seating for individuals or parties to maximize guest satisfaction and comfortable working in fast-paced environments to handle demanding workload. Looking for a position that's flexible with my school schedule.

Overview

8
8
years of professional experience

Work History

Host

Perrys Steakhouse & Grille
Austin, TX
03.2024 - Current
  • Greet guests upon arrival and provided them with menus.
  • Answer customer inquiries regarding the menu, restaurant services, and special promotions.
  • Collect reservations over phone and in person.
  • Assist servers in seating guests by escorting them to their tables.
  • Maintain cleanliness of lobby area, including wiping down tables and chairs.
  • Provide excellent customer service by anticipating customer needs.

Leasing Professional

Greystar
Austin, TX
03.2018 - 12.2023
  • Maintained current knowledge of local market conditions to ensure competitive rates were established and enforced.
  • Generated high weekly closing ratios.
  • Created detailed records of all leasing activity, including tenant leases, renewals, move-ins, and move-outs; rent increases; and work orders.
  • Organized and conducted weekly apartment tours for prospective tenants, locators, and investors.
  • Established and maintained positive relationships with tenants, vendors, and contractors.
  • Assisted prospective tenants in locating available rental units that met their criteria.
  • Resolved tenant complaints promptly and professionally in accordance with company policies and procedures.
  • Conducted regular inspections of rental properties to ensure they are kept up to code and in good condition.
  • Ensured compliance with fair housing laws throughout the entire leasing process.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Coached and trained all new hires, as well as company interns.

Team Supervisor

Lifetime Fitness Center
Austin, TX
05.2016 - 02.2018
  • Supervised and trained all newly hired employees.
  • Handled money management.
  • Performed opening and closing duties.
  • Assisted in all company events.
  • Kept all products stocked in front of, and behind, the line.

Education

Some College (No Degree) - Political Science And Government

Austin Community College
Austin, TX

Skills

  • PC Proficient (MS Office, Yardi Systems, Onesite)
  • Exceptional Interpersonal Skills
  • Social Media Management
  • Money Management
  • Event Planning Assistance
  • Conflict Management
  • Customer Service
  • Sales Techniques
  • Lead Generation

Timeline

Host

Perrys Steakhouse & Grille
03.2024 - Current

Leasing Professional

Greystar
03.2018 - 12.2023

Team Supervisor

Lifetime Fitness Center
05.2016 - 02.2018

Some College (No Degree) - Political Science And Government

Austin Community College
Alaeya Barrera