Alain Gakwaya
San Antonio,TX
Summary
Adept at blending artistic creativity with exemplary customer service, I leveraged my skills at Alaingakwaya.com to enhance community engagement and customer satisfaction. My expertise in POS operations and a knack for fostering warm customer relationships led to a significant increase in commissioned projects. Balancing innovative artistry with efficient service, I consistently deliver high-quality, personalized experiences.
Overview
2025
2025
years of professional experience
Work History
Cashier
HEB Grocery Store
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Artist
Alaingakwaya.com
01.2020 - Current
- Engaged in continuous learning to refine artistic skills and explore new trends in art.
- Created compelling visual narratives by combining diverse artistic techniques and mediums.
- Captivated audiences with innovative artwork by exploring new themes and concepts.
- Participated in community art projects to foster collaboration and promote local culture.
- Designed unique pieces, reflecting personal style while resonating with community values.
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Sold original art pieces through online platforms, gallery exhibitions, and direct customer interactions, generating consistent revenue streams while maintaining an active artist presence within the community.
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Developed unique art pieces that garnered positive attention from critics and collectors, leading to increased sales and commissions.
- Enhanced gallery visitors' experience by conducting engaging art tours, explaining significance and history behind each piece.
- Successfully balanced multiple commissioned projects, delivering high-quality work within tight deadlines.
- Coordinated with city officials to initiate public art projects, enhancing community spaces and engaging residents in artistic process.
- Partnered with non-profit organizations to use art as tool for social change, leading initiatives that raised awareness on various issues.
- Generated increased commissions by effectively networking at art fairs and social events, showcasing portfolio to potential clients.
- Improved studio organization, creating more efficient workspace that facilitated creativity and productivity.
Server
Endless Color
02.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Associate Of Fine Arts - Art
01.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Order taking
- Professionalism and courtesy
- Payment processing
- Product restocking
- Conflict resolution
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- POS system operations
- Guest inquiries
- ID verification
- Inventory control
- Loss prevention
- Identification checks
- Expense tracking
- Liquor law compliance
- Spirit, wine, and beer expertise
- Credit card processing
- Basic math
- Online orders preparation
- Receipt handling
- Financial records oversight
- Hospitality and accommodation
- Honest and dependable
Accomplishments
Alain Gakwaya was born in the country of Rwanda, the land of a thousand hills. Gakwaya paints to tell the story of himself and his home in Rwanda. His interest in art began while in 3rd grade and led him to further study at San Antonio College and the University of Texas in San Antonio. Gakwaya’s work has been in exhibitions in San Antonio and across the United States. Gakwaya has also worked on large scale murals and participated in the “Unseen Artists” public benches project sponsored by Centro San Antonio and In the Eye of the Beholder Gallery. Gakwaya has also been involved in art workshops with Culture Homeschool Group, McNay Museum’s Family Day, and at the Contemporary at Blue Star’s MOSAIC program.
Languages
Kinyarwanda, Swahili and English
Professional Working
Timeline
Server - Endless Color
02.2024 - 08.2024
Artist - Alaingakwaya.com
01.2020 - Current
Cashier - HEB Grocery Store
The University of Texas At San Antonio - Associate Of Fine Arts, Art