Alaina Brill
Mankato,MN
Summary
Cash handling and exceptional customer service skills drive my success in fast-paced environments, consistently enhancing customer satisfaction. Specializing in efficient transaction processing and maintaining high cleanliness standards, I prioritize guest relations and teamwork to consistently achieve daily sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Walmart
Wisconsin Rapids, WI
09.2023 - 12.2024
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed.
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers.
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed.
Housekeeper
Sand Valley Golf Resort
Nekoosa, WI
04.2024 - 08.2024
- Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests.
- Performed thorough cleaning tasks, such as dusting, vacuuming, mopping floors, and changing linens, to meet high standards of cleanliness.
- Implemented efficient cleaning techniques to complete tasks promptly, while maintaining quality results.
Crew Member
McDonald's
Wisconsin Rapids, WI
04.2021 - 06.2024
- Maintained cleanliness and organization of the work area, adhering to health and safety regulations.
- Managed high-volume drive-thru orders efficiently, minimizing wait times for customers.
- Demonstrated strong communication skills by effectively communicating order details with kitchen staff.
- Assisted in training new crew members on company policies, procedures, and customer service standards.
- Worked collaboratively with colleagues to achieve daily sales targets and goals.
Education
High School Diploma -
Lincoln High School
Wisconsin Rapids, WI05-2024
Some College (No Degree) - Undecided
Minnesota State University, Mankato
Mankato, MNSkills
- Cash Handling
- Customer Service
- Product restocking
- Cash Register Operation
- Customer Assistance
- POS Systems
- Linen replenishment
- Guest Relations
- Cleaning techniques
- Residential Cleaning
- Dusting
Affiliations
- Sorority (Alpha Sigma Alpha)
- Learning Community
Certification
- Driver's License, 06/2022 - 06/2025
- CPR, AED, and First Aid Certification - 10/2024 - 10/2026
Timeline
Housekeeper
Sand Valley Golf Resort
04.2024 - 08.2024
Cashier
Walmart
09.2023 - 12.2024
Crew Member
McDonald's
04.2021 - 06.2024
High School Diploma -
Lincoln High School
Some College (No Degree) - Undecided
Minnesota State University, Mankato