Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
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Alaina Brill

Mankato,MN

Summary

Cash handling and exceptional customer service skills drive my success in fast-paced environments, consistently enhancing customer satisfaction. Specializing in efficient transaction processing and maintaining high cleanliness standards, I prioritize guest relations and teamwork to consistently achieve daily sales targets.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
Wisconsin Rapids, WI
09.2023 - 12.2024
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed.
  • Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers.
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed.

Housekeeper

Sand Valley Golf Resort
Nekoosa, WI
04.2024 - 08.2024
  • Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests.
  • Performed thorough cleaning tasks, such as dusting, vacuuming, mopping floors, and changing linens, to meet high standards of cleanliness.
  • Implemented efficient cleaning techniques to complete tasks promptly, while maintaining quality results.

Crew Member

McDonald's
Wisconsin Rapids, WI
04.2021 - 06.2024
  • Maintained cleanliness and organization of the work area, adhering to health and safety regulations.
  • Managed high-volume drive-thru orders efficiently, minimizing wait times for customers.
  • Demonstrated strong communication skills by effectively communicating order details with kitchen staff.
  • Assisted in training new crew members on company policies, procedures, and customer service standards.
  • Worked collaboratively with colleagues to achieve daily sales targets and goals.

Education

High School Diploma -

Lincoln High School
Wisconsin Rapids, WI
05-2024

Some College (No Degree) - Undecided

Minnesota State University, Mankato
Mankato, MN

Skills

  • Cash Handling
  • Customer Service
  • Product restocking
  • Cash Register Operation
  • Customer Assistance
  • POS Systems
  • Linen replenishment
  • Guest Relations
  • Cleaning techniques
  • Residential Cleaning
  • Dusting

Affiliations

  • Sorority (Alpha Sigma Alpha)
  • Learning Community

Certification

  • Driver's License, 06/2022 - 06/2025
  • CPR, AED, and First Aid Certification - 10/2024 - 10/2026

Timeline

Housekeeper

Sand Valley Golf Resort
04.2024 - 08.2024

Cashier

Walmart
09.2023 - 12.2024

Crew Member

McDonald's
04.2021 - 06.2024

High School Diploma -

Lincoln High School

Some College (No Degree) - Undecided

Minnesota State University, Mankato
Alaina Brill