Alaina Criddle
Rowlett,TX
Summary
Dependable and dedicated team member with 2+ years of experience trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs and concerns. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Jabo's Ace Hardware
Rowlett, TX
12.2021 - Current
- Helped customers complete purchases, locate items and join rewards program.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions over telephone.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Tallied cash drawer at beginning and end of each shift.
Education
Hospitality Practicum
Gilbreath-Reed Career And Technical Center
Garland, TX05-2023
BBA - Hospitality Administration And Management
University of North Texas At Dallas
Dallas, TXSkills
- Exceptional Customer Service
- Positive and Professional
- Flexible and Adaptable
- POS System Operation
- Telephone Management
- Check Processing
- B2B Sales and Customer Service
- Retail Loss Prevention
- Conflict Resolution
Certification
- ServSafe Food Protection Manager
- CareerSafe Human Resource Management
References
References available upon request.
Timeline
Customer Service Cashier
Jabo's Ace Hardware
12.2021 - Current
Hospitality Practicum
Gilbreath-Reed Career And Technical Center
BBA - Hospitality Administration And Management
University of North Texas At Dallas
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