Alaina Denham
Corpus Christi,TX
Summary
Proactive and customer-focused, I leveraged exceptional multi-tasking and people skills at Palace Beachwear and Olive Garden to enhance customer satisfaction and streamline operations. Skilled in maintaining visual appeal and managing high-pressure situations, I excel in hospitality, ensuring repeat business through excellent service and communication.
Overview
2
2
years of professional experience
Work History
Sales Associate
Palace Beachwear
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Hostess
Olive Garden
12.2022 - 06.2023
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Education
Marketing - Business
A&M University At Corpus Christi
Corpus Christi, TXSkills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Verbal/written communication
- Adapt to diverse groups
- Dining area maintenance
- Positive and professional
- Hospitality and accommodation
- Excellent communication skills
Timeline
Sales Associate
Palace Beachwear
09.2024 - Current
Restaurant Hostess
Olive Garden
12.2022 - 06.2023
Marketing - Business
A&M University At Corpus Christi
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