Alaina Jobe
Germantown,TN
Summary
Motivated Front Desk Receptionist and working Artist with extensive experience in effectively engaging with guests in fast-paced environments. Passionate about providing exceptional service and dedicated to resolving any challenges that may arise. Demonstrated artistic talents while creating enjoyable and unforgettable experiences for patrons at Babalu, while delivering delicious food. Excels in planning and coordinating art events and booths on a regular basis and has successfully managed creative teams.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
06.2023 - Current
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Artist
Alaina NJ Art
05.2021 - Current
- Organized festival and fundraiser booths at various local events.
- Consulted with clients to discuss custom commissions and style preferences to create mutually agreeable project parameters.
- Team leading and directing mural projects in community spaces.
- Streamlined art creation process, adopting digital tools for sketching and preliminary designs to save time.
- Negotiated contracts with clients outlining project details, payment terms, and timeline expectations to ensure clear communication throughout the process.
- Created relationships with clients, including little wiggly kids, while I draw their portraits for them.
Servers Assistant
Babalu, East Memphis
01.2022 - 08.2023
- I made fresh guacamole at everyone's tables and learned how to entertain effectively under lots of pressure.
- Provided support in basic food prep tasks such as washing produce or peeling vegetables when needed.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Maintained knowledge of current menu items, ingredients and preparation methods to promptly answer customer questions.
Office Assistant
Vintage Image
06.2021 - 10.2022
- Assisted in inventory management by conducting regular stock checks and reporting discrepancies to supervisors.
- Used computer programs to create invoices, letters and other documents.
Education
Air Venture Flight Center
Olive Branch, MSHouston High School
05.2021
Skills
- Scheduling and Planning
- Customer service expertise
- Teamwork and Collaboration
- Conflict Resolution
- Adaptability and Flexibility
- Event Planning
- Self Motivation
- Strong multitasking
- Call Answering and Routing
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
06.2023 - Current
Servers Assistant
Babalu, East Memphis
01.2022 - 08.2023
Office Assistant
Vintage Image
06.2021 - 10.2022
Artist
Alaina NJ Art
05.2021 - Current
Air Venture Flight Center
Houston High School