Alaina Kosinski
Parma
Summary
Dynamic Sales Associate with proven expertise at Hallmark Gold Crown, excelling in customer service and teamwork. Recognized for enhancing customer loyalty through effective problem-solving and relationship-building. Skilled in cash handling and inventory management, consistently achieving sales targets while maintaining a reliable and punctual work ethic.
Offering strong interpersonal and communication skills, well-suited for developing meaningful client relationships and delivering effective therapy. Brings understanding of speech and language development and therapy techniques, ready to use and develop these skills in working with different populations.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hallmark Gold Crown
07.2021 - 01.2024
- Assisted customers in product selection and provided knowledgeable recommendations
- Maintained organized merchandise displays to enhance visual appeal
- Processed transactions accurately using point-of-sale systems
- Collaborated with team members to achieve sales targets
- Resolved customer inquiries and complaints effectively and professionally
- Participated in inventory management by restocking shelves as needed
- Learned company policies and procedures to support operational efficiency
- Engaged with customers to build rapport and foster loyalty
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Communication Sciences And Disorders
Baldwin Wallace University
Berea, OH05.2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Listening skills
- Reliable and punctual
- Excellent people skills
Additional Information
Completed 25 hours of guided observations in speech therapy sessions as part of my schooling. I went to many sessions from a hospital spinal cord unit to a children’s outpatient clinic and have seen therapy delivered to children and adults.
Timeline
Sales Associate
Hallmark Gold Crown
07.2021 - 01.2024
Communication Sciences And Disorders
Baldwin Wallace University
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