Alaina Lopez
Tanger Outlets
Suitland,MD
2
Languages
1
Certification
3
years of professional experience
Motivated Criminal Justice student with a strong foundation in research, analysis, and communication skills. Committed to understanding legal systems and advocating for fairness. Eager to leverage knowledge to support others and promote justice, aiming to make a meaningful impact on individuals and communities.
Work History
Sales Associate
1 Year 4 Months- Assisted customers with product selection by sharing item features, sizing, and availability details.
- Delivered friendly customer service and resolved shopper questions to support positive retail experiences.
- Processed sales transactions accurately using POS systems and handled cash, credit, and returns.
- Maintained organized merchandise displays and refreshed sales floor presentation to align with store standards.
Cashier Team Lead
9 Months- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Monitored ingredient freshness and rotated stock to support kitchen sanitation standards.
- Cleaned workstations, equipment, and utensils to meet health and safety requirements.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Crew Member
9 Months- Operated ovens, slicers, and kitchen equipment while maintaining safe work practices.
- Maintained clean prep stations, dining areas, and kitchen surfaces throughout shifts.
- Followed food safety procedures for storage, handling, and sanitation compliance.
- Communicated clearly with team members to coordinate food preparation and order flow.
Sales Associate
2 Years 1 Month- Restocked inventory and monitored merchandise levels to keep shelves and backroom organized.
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
No Degree - Criminal Justice
- 3.1 GPA
- Federal SEOG
- Shaw U Promise Scholarship
No Degree - Criminal Justice
High School Diploma
- C-CAP Certification
- 3.0 GPA
- Culinary Member
- Honor Roll 2021-2024
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Critical Thinking
Sales techniques
Leadership
Discipline
Communication
Mentoring
Certification
- C-CAP Certification
- College Access Program Certification
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Team Lead
Makusempanadas
08.2025 - 05.2026Read More
Sales Associate
Tanger Outlets
06.2025 - CurrentRead More
Sales Associate
Crabtree
09.2024 - 2026Read More
Crew Member
Ledo's Pizza
11.2023 - 08.2024Read More
Shaw University
No Degree from Criminal Justice
Read More
Prince George's Community College
No Degree from Criminal Justice
Read More
Crossland High School
High School Diploma
Read More