Alaina Rivero-krogstad
Dayton,MN
Overview
3
3
years of professional experience
Work History
Waitress
Pool And Yatch Club
05.2023 - Current
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Customer Service Associate
Target
08.2020 - 04.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Developed and actualized customer service initiatives to decrease wait times.
- Executes excellent sales floor merchandising and selling.
Education
No Degree - Global Business Leadership
College of Saint Benedict
Saint Joseph, MN05.2026
High School Diploma -
Champlin Park High School
Champlin, MN06.2022
Skills
- Sales Expertise
- Complex Problem-Solving
Timeline
Waitress
Pool And Yatch Club
05.2023 - Current
Customer Service Associate
Target
08.2020 - 04.2022
No Degree - Global Business Leadership
College of Saint Benedict
High School Diploma -
Champlin Park High School