Alaina Trumbull
Tampa,FL
Summary
Dynamic Barista/Barista Trainer with extensive experience in customer service and technical support. Recognized for fostering strong customer relationships and maintaining high food safety standards. Demonstrated exceptional problem-solving skills and proficiency with POS systems, contributing to enhanced guest experiences and operational efficiency. Aiming to leverage expertise to drive further improvements in customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista/Barista Trainer
Starbucks
Tampa, Florida
04.2022 - Current
- Maintained strict adherence to health and safety regulations.
- Established a hospitable environment promoting customer-employee interactions.
- Built and sustained relationships with regular customers, identifying preferences and foreseeing needs.
- Provided comprehensive training on company policies related to food safety.
Auditorium Technician
Westfield High School
Westfield, IN
10.2020 - 12.2022
- Operated various technical and staging equipment efficiently within the auditorium.
- Collaborated with production staff to deliver exceptional performances.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Provided technical support for presenters at events by connecting laptops or projectors to audiovisual systems.
Crew Member
Tropical Smoothie Cafe
Carmel, IN
07.2020 - 10.2022
- Promoted hygiene by following strict food safety protocols.
- Provided accurate information on meal components to ensure guests' safety in decision-making.
- Executed cashier responsibilities including order processing, payment collection, and change distribution.
Education
Bachelor of Science - Biomedical Sciences
Arizona State University
Tempe, AZ05-2027
High School Diploma -
Westfield High School
Westfield, IN02-2023
Skills
- Strong Skills in Guest Interaction
- Physical stamina
- Professional demeanor
- POS system operation
- Speedy and efficient
- Exceptional customer service
- Problem-solving
- Quality control
Certification
- Certified barista trainer in May 2024
Affiliations
- Jiu-jitsu (martial arts)
- Painting
Timeline
Barista/Barista Trainer
Starbucks
04.2022 - Current
Auditorium Technician
Westfield High School
10.2020 - 12.2022
Crew Member
Tropical Smoothie Cafe
07.2020 - 10.2022
Bachelor of Science - Biomedical Sciences
Arizona State University
High School Diploma -
Westfield High School