Alaiya Johnson
Chicago,IL
Summary
Adept at multitasking and exceptional customer service, honed at Dr. Birds Jamaican Patty, I excel in fast-paced environments, ensuring high-quality guest experiences. My proficiency in cash handling and fostering team collaboration has significantly contributed to workplace efficiency. Skilled in guest engagement and menu memorization, I consistently enhance customer satisfaction and team productivity.
Overview
6
6
years of professional experience
Work History
Server
Dr. Birds Jamaican Patty
Chicago, IL
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Sales Associate
Beauty Hair World
Chicago, IL
01.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Sales Associate
Burlington Coat Factory
Omaha, NE
01.2018 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
High School Diploma -
Geneva North High School
Geneva, IL05.2022
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Menu Memorization
Guest Seating
Communication
Multitasking
Time Management
Problem-Solving
Resilience
Patience
Active Listening
Food Safety
Writing
In my free time, I love to put my visual thoughts into writing. Being able to articulate what I am feeling or experienced on paper is a calming remedy I use frequently. It helps me stay imaginative, creative and most of all in tune with my spiritual self.
Timeline
Server
Dr. Birds Jamaican Patty
09.2023 - 05.2024
Sales Associate
Beauty Hair World
01.2022 - 01.2023
Sales Associate
Burlington Coat Factory
01.2018 - 01.2022
High School Diploma -
Geneva North High School
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