ALAN FISCHER
PARTS SALES
Ellensburg,WA
Summary
Achieved significant customer satisfaction and sales targets at Drivelines Nw by leveraging expert product knowledge and a goal-oriented mindset. Excelled in inventory management and customer relationship building, resulting in repeat business and positive referrals. Demonstrated a technical understanding and problem-solving skills, ensuring efficient operations and customer service excellence.
Overview
25
25
years of professional experience
Work History
Parts Counter Sales Person
KELLEHER MOTORS
05.2021 - Current
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
- Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
- Assisted in conducting regular inventory audits to maintain accuracy and prevent discrepancies.
Service Advisor\Parts Sales
Drivelines Nw
01.2008 - 04.2021
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
Parts Counter Sales Person
Wenatchee Harley Davidson
05.2006 - 01.2008
- Supported warehouse staff in organizing shipments of incoming stock, maintaining a clean work environment for efficient operations.
- Streamlined order processing for quicker turnaround times and improved customer experience.
- Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
PARTS SALES
SPANGLER AUTO PARTS
Potlatch, ID
08.1999 - 05.2006
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Developed and maintained courteous and effective working relationships.
Education
GED -
Ellensburg High School
Ellensburg, WA06.1986
Skills
- Customer Relationship Building
- Goal-oriented mindset
- Technical understanding
- Product Knowledge Expertise
- Inventory management proficiency
- Ordering parts
- Customer Service
- Problem-solving skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceHealthcare benefitsCareer advancementTimeline
Parts Counter Sales Person
KELLEHER MOTORS
05.2021 - Current
Service Advisor\Parts Sales
Drivelines Nw
01.2008 - 04.2021
Parts Counter Sales Person
Wenatchee Harley Davidson
05.2006 - 01.2008
PARTS SALES
SPANGLER AUTO PARTS
08.1999 - 05.2006
GED -
Ellensburg High School