Alan Lee
Huntington Beach,CA
Summary
Ambitious and self-driven 4th year college student from the University of California: Los Angeles Neuroscience Department with experience working in a medical office and environment. Has a variety of expertise in an optometric office with several years of experience answering high-volume calls and in=-person inquires. Worked in a collaborative environment and has developed the skill set to multi-task and time manage.
Overview
9
9
years of professional experience
Work History
Office Assistant
Dynasty Optometric Center
Artesia, CA
01.2016 - Current
- Maintained an organized filing system of paper documents and electronic files.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered phone calls and directed them to appropriate personnel.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Managed inventory of office supplies and placed orders when needed.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Handled checking patient insurance and explaining insurance plans and benefits.
- Assisted in the making and fixing of eyeglasses
- Trained to instruct patients how to put on and remove both hard and soft contact lens
English Tutor
Spencer Wong
Huntington Beach, CA
06.2022 - 08.2022
- Taught a variety of middle school and high school level English and writing skills and techniques
- Provided guidance on essay structure, sentence structure, spelling and grammar mistakes during review sessions with individual students or small groups of them.
- Monitored student progress and offered additional help when needed.
- Provided feedback to students on their strengths, weaknesses, and progress.
- Recommended appropriate resources such as books or websites for further study outside of class time.
Education
Bachelor of Science - Neuroscience
University of California - Los Angeles
Los Angeles, CA06-2025
Skills
- Valid Driver's License
- Time Management
- Strong Interpersonal Skills
- Customer Service
- Public Speaking
- Ability to Work Under Pressure
- Business Administration
- Administrative Support
- Call handling
- Scheduling
Accomplishments
- Recipient of the Lenard S. and Bernard S. Shoninger Scholarship
Languages
Chinese (Mandarin)
Limited
Timeline
English Tutor
Spencer Wong
06.2022 - 08.2022
Office Assistant
Dynasty Optometric Center
01.2016 - Current
Bachelor of Science - Neuroscience
University of California - Los Angeles
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