Alan Montes
Crumbl Cookies
Ramona,CA
1
Language
2
years of professional experience
Reliable restaurant and retail professional with experience in shift supervision, customer service, and team training. Skilled at keeping service moving, maintaining standards, and resolving issues quickly. Known for strong communication, cash handling, and attention to detail.
Work History
Shift Leader
9 Months- Supervised daily shift operations, maintaining smooth workflow across baking, decorating, and front-of-house service.
- Trained team members on Crumbl standards, including guest service, cookie prep, and store procedures.
- Monitored product quality, ensuring consistency in presentation, freshness, and recipe execution.
- Coordinated opening and closing tasks, including cash handling, cleaning, and station readiness.
Restaurant Shift Manager
7 Months- Supervised crew members during shifts, maintaining service flow and task coverage.
- Monitored food safety, sanitation, and cleanliness standards throughout restaurant operations.
- Managed cash handling, register counts, and secure shift reconciliation procedures.
- Coordinated opening and closing duties, ensuring readiness for daily service.
- Verified order accuracy and speed, reducing service delays during peak periods.
Sales Associate
3 Months- Assisted customers with product locations, purchases, and checkout questions.
- Operated cash register, processed transactions, and balanced drawer accurately.
- Stocked shelves, rotated merchandise, and maintained organized sales floor.
- Replenished inventory from freight, following store merchandising standards.
Education
Bachelor of Arts - Liberal Studies
Skills
Customer service focus
Team leadership
Team supervision
Training assistance
Inventory management
Team training
Team management
Positive attitude
Languages
Spanish
Professional Working
Timeline
Shift Leader
Crumbl Cookies
01.2026 - CurrentRead More
Restaurant Shift Manager
Del Taco
06.2025 - 01.2026Read More
Sales Associate
Dollar Tree
03.2025 - 06.2025Read More
California State University, San Marcos
Bachelor of Arts from Liberal Studies
Read More