Alan Orlov
Security Screener
Unionville,CT
Summary
Punctual and responsible team player with strong work ethic. I have a wide variety of experience in different job environments and am eger to learn more about the vastly expanding world of technology. I believe that the 3 best qualities an employee let alone a person can have are consistency, adaptability and resilience. Being able to consistency preform at your best and execute vital job responsibilities, being able to adapt to any new situation/problem/ideas, and being able to keep pushing forward through road blocks that obstruct your path to success.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Transportation Security Officer
Transportation Security Administration, TSA
02.2023 - Current
- Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
- Assisted passengers with special needs or disabilities during the security screening process, ensuring their comfort and dignity were maintained at all times.
- Managed access control points strategically located throughout the transportation facility, limiting unauthorized entry.
- Demonstrated adaptability and flexibility by rotating between various security functions as needed.
- Supported law enforcement agencies during investigations involving airport security incidents or breaches.
Shift Leader
Dunkin' Donuts
08.2018 - 08.2019
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
Pallet Jack Operator
Anytime Distribution
11.2017 - 03.2021
- Effectively operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Conducted pre-shift safety inspection on material-handling equipment and notified supervisor of deficiencies.
- Reviewed product counts for accuracy to communicate results with supervisor.
- Verified label displays for accuracy of box content.
- Used pallet jacks, hand trucks and cranes to move merchandise.
- Transported products with electric pallet jack to prepare for shipping.
- Inspected product for agreement with documentation and any damage or defects.
- Performed loading and unloading duties to move items from delivery trucks and shipping containers.
- Delivered products to correct dock area and shrink-wrapped palletized orders.
- Scanned boxes and tagging stock with warehouse labels.
Racing Supervisor
Mount Southington Ski Area
12.2017 - 02.2019
- Monitored employee performance and provided coaching and constructive guidance to address areas of concern.
- Preformed equipment inspections on all racers
- Maintained a safe working environment in harsh cold weather
- Mentored newly hired employees on racing equipment
- Handled coaches complaints, resolved issues and adjusted policies to meet changing needs.
Education
High School Diploma -
Farmington High School
Farmington, CT 08.2014 - 06.2017
Skills
- Baggage inspections
- Hazardous items knowledge
- Behavioral observations
- Customer relations skills
- Threat Assessment
- De-Escalation Techniques
- Behavioral analysis
- Firearm handling
- Integrity and Honesty
- Explosives detection
- Baggage Inspection
- Suspicious activity identification
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
02.2023 - Current
Shift Leader
Dunkin' Donuts
08.2018 - 08.2019
Racing Supervisor
Mount Southington Ski Area
12.2017 - 02.2019
Pallet Jack Operator
Anytime Distribution
11.2017 - 03.2021
High School Diploma -
Farmington High School
08.2014 - 06.2017