Odine Joseph
Atlanta, ,GA
Summary
Over 30 years of experience in dynamic environments, showcasing exceptional administrative capabilities and customer service expertise. Demonstrated proficiency in clear communication and problem-solving with a focus on detail. Highly adaptable, quickly acquiring new skills and enhancing team performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
DEPARTMENT OF HOMELAND SECURITY TSA
Atlanta, GA
08.2021 - Current
- Screened passengers and baggage for prohibited items using advanced imaging technology.
- Communicated effectively with team members while performing duties under pressure.
- Enforced security protocols and procedures to ensure passenger safety at checkpoints.
- Conducted thorough inspections of carry-on luggage to identify potential threats.
- Provided customer service by assisting travelers with security-related inquiries and concerns.
LCL Coordinator
ECONOCARIBE SHIPPING COMPANY
07.2018 - 05.2020
- Assist customers with services and inquiries
- Prepare invoices
- Collect and Deposit payments to accounts
Customer Service Representative
PAY O MATIC CHECK CASHING
Manhattan, NY
10.2016 - 07.2018
- Meet and greet customers
- Accept and process Cash/Credit and debit transactions
Cashier
KHOLS
11.2015 - 08.2017
- Receive and administer cash/credit transactions
- Contribute to customer satisfaction on products offered by the company
Acting Accounts Supervisor
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
St. John’s, Antigua
01.2000 - 12.2013
- Oversee payments of vendors
- Substantiate and provide a daily report of deposits to the accountant
Senior Accounts Receivables Clerk
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
St. John’s, Antigua
01.2000 - 12.2013
- Reconcile customer’s ledger monthly with the general ledger
- Send monthly statements to customers
- Prepare bank deposits daily
- Provide support to Receivables and Payables
Accounts Receivables Clerk
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
St. John’s, Antigua
01.2000 - 12.2013
- Reconcile Environmental levy collected by government offices
- Organize customer’s sales and cash receipts
- Post all customer accounts to the sales journal and customers ledgers
Receptionist Clerk
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
St. John’s, Antigua
01.2000 - 12.2013
- Greet customers entering the establishment
- Notify and direct customers to the required department
- Answered, notify, and directed calls to necessary personnel
Education
Associate of Applied Science - Introduction to Homeland Security
Des Moines Area Community College
Iowa City, IA06-2024
Medical Administrative Assistant - Phlebotomy and EKG, Electronic Billing Medical Billing and Coding, Medi SOFT Software
New York City Department Of Education
Manhattan, New YorkSome College (No Degree) - Medical
Bronx Educational Center
Bronx, New YorkPrincipals in Accounting (Grade II) -
Collins Learning Center
St. John’s, AntiguaSkills
- De-escalation techniques
- Problem-solving abilities
- Baggage screening
- Conflict resolution
- Effective communication
- Attention to detail
- Baggage inspections
- Leadership
- Team player
Certification
- OSHA Safety and Health
- New York State Dept. of State Security Guard License
Timeline
Transportation Security Officer
DEPARTMENT OF HOMELAND SECURITY TSA
08.2021 - Current
LCL Coordinator
ECONOCARIBE SHIPPING COMPANY
07.2018 - 05.2020
Customer Service Representative
PAY O MATIC CHECK CASHING
10.2016 - 07.2018
Cashier
KHOLS
11.2015 - 08.2017
Acting Accounts Supervisor
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
01.2000 - 12.2013
Senior Accounts Receivables Clerk
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
01.2000 - 12.2013
Accounts Receivables Clerk
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
01.2000 - 12.2013
Receptionist Clerk
NATIONAL SOLID WASTE MANAGEMENT AUTHORITY
01.2000 - 12.2013
Associate of Applied Science - Introduction to Homeland Security
Des Moines Area Community College
Medical Administrative Assistant - Phlebotomy and EKG, Electronic Billing Medical Billing and Coding, Medi SOFT Software
New York City Department Of Education
Some College (No Degree) - Medical
Bronx Educational Center
Principals in Accounting (Grade II) -
Collins Learning Center
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