Alan Pallozzi
Lakewood,CO
Summary
Energetic and dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
4
4
years of professional experience
Work History
Assistant Department Manager
Neiman Marcus
10.2023 - Current
- Enhanced department efficiency by streamlining processes and implementing new organizational strategies.
- Assisted in increasing sales revenue through effective merchandising and promotional efforts.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
- Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
Sales Lead Manager
Express Factory Outlet
03.2023 - 06.2023
- Attended Daily meetings with Store Mananager to discuss and optimize strategies.
- Effectively presented information to customers and responded to questions.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Produced 7 reports per week to analyze performance against team goals.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Frozen Department Manager
Safeway
05.2020 - 09.2022
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Ordered products to main and was in charge of department shipping to maintain efficacy.
Education
Bachelor of Arts - Hospitality
Metropolitan State University of Denver
Denver, CO05.2026
Skills
- Shrink Minimization
- Sales Team Management
- Coaching and Mentoring
- Department Operations
- Revenue Development
- Cash Register Operations
- Sales Records
- Constructive Feedback
- Inventory Management
- Customer Engagement
- Operational Efficiency
- Customer Needs Assessments
Timeline
Assistant Department Manager
Neiman Marcus
10.2023 - Current
Sales Lead Manager
Express Factory Outlet
03.2023 - 06.2023
Frozen Department Manager
Safeway
05.2020 - 09.2022
Bachelor of Arts - Hospitality
Metropolitan State University of Denver