ALAN PEREZ-VAZQUEZ
Irvine,US
Overview
2
2
years of professional experience
Work History
Server
Olive Garden
08.2023 - 12.2023
- Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Athletic Performance Intern
San José State University
09.2022 - 12.2022
- Evaluated and triaged athletic injuries for the doctor
- Taught athletes how to stretch properly and how to treat minor injuries at home
- Devised rehabilitation and exercise plans to aid healing, build strength, and prevent further injury
- Rest, ice, compression, and elevation were among the treatments I recommended
- Worked with the team doctors, athletes, families, and coaches to coordinate care
- Created and implemented injury prevention programs to reduce injuries
- Assisted students in achieving their training and conditioning objectives.
Host/Busser
California Pizza Kitchen
05.2022 - 09.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Coordinated closely with event planners for successful execution of private functions held at the restaurant.
Education
Kinesiology - Bachelor of Science - Kinesiology
San José State University
San Jose, CA05.2025
High School -
Arnold O. Beckman High School
Irvine, CA01.2021
Skills
- Clerical support
- Self-motivated
- Strong verbal communication
- Public speaking
- Communication skills
- Customer service
- Relationship development
- Time Management
- Injury prevention techniques
- Key Decision Making
Languages
Spanish
Native or Bilingual
Timeline
Server
Olive Garden
08.2023 - 12.2023
Athletic Performance Intern
San José State University
09.2022 - 12.2022
Host/Busser
California Pizza Kitchen
05.2022 - 09.2022
Kinesiology - Bachelor of Science - Kinesiology
San José State University
High School -
Arnold O. Beckman High School