Alan Rodriguez-Hernandez
CNHI
LAFAYETTE,IN
2
Languages
6
years of professional experience
Customer service professional with experience in team support, problem-solving, and time management. Helping team mates stay on task, resolving issues, and keeping daily operations moving smoothly.
Work History
Associate
3 Years 11 Months- Collaborated with other team members to resolve issues and maintain process continuity.
- Enhanced team productivity by communicating and offering help
- Ensured team members are staying on task to meet goals for the day.
- Helping other associates with questions and making they understand the problem To then move on.
Associate Team Lead
2 Years- Trained new team members on drink preparation, and service standards.
- Monitored inventory levels and restocked supplies to prevent service interruptions.
- Resolved customer concerns promptly while protecting brand standards and team morale.
Education
High School Diploma
Skills
Customer service
New hire training
Problem-solving
Technical proficiency
Inventory management
Time management
Computer skills
Workplace safety
Leadership qualities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Communication Skills
My ability of communication is fairness. Give out the information needed for the day to everyone and to make sure that it is under soon. To add, being bilingual ,I am able to communicate to more and multiple individuals at once. To ensure everyone gets the same information as the others.
Timeline
Associate
CNHI
2022.12 - CurrentRead More
Associate Team Lead
Happy Cup
2021.04 - 2023.04Read More
Lafayette Jefferson High School
High School Diploma
Read More