Alan Wade
Houston,TX
Summary
Proven professional with over five years of experience in the auto sales industry. Highly driven and motivated salesperson who is seeking opportunities to apply knowledge of sales techniques and expertise within a growing organization. Excited to join a work environment where demonstrating customer service, problem solving and adaptability are highly valued.
Overview
13
13
years of professional experience
Work History
Delivery Driver
Uber Eats
04.2022 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Sales Agent
Auto Nation
07.2021 - 04.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
Sales Agent
Planet Ford
04.2016 - 06.2021
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Collaborated with finance team to negotiated contracts with prospective clients, helping to secure car sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Night Auditor
Candlewood Suites Hotel
09.2014 - 05.2016
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
Customer Service Representative
YMCA
08.2010 - 03.2015
- Responded to customer requests for products, services, and company information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
Patrick Henry High School
Minneapolis, MN05.2006
Skills
- Customer Service
- Time Management
- Quality Assurance
- Safe Food Handling
- Attention To Detail
- Tech-savviness
- Logistics and Transportation
- Adaptability
- Product Expert
- Order Verification
- Product Promotion
- Prospecting & Retention
Timeline
Delivery Driver
Uber Eats
04.2022 - Current
Sales Agent
Auto Nation
07.2021 - 04.2022
Sales Agent
Planet Ford
04.2016 - 06.2021
Night Auditor
Candlewood Suites Hotel
09.2014 - 05.2016
Customer Service Representative
YMCA
08.2010 - 03.2015
High School Diploma -
Patrick Henry High School