Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Booker

Lawrence

Summary

Compassionate and dedicated aspiring social worker with a strong commitment to helping individuals and families navigate healthcare challenges. Experienced in direct care, community outreach, and advocacy, with excellent communication and interpersonal skills. Adept at managing administrative tasks, scheduling appointments, and providing compassionate front-line support in fast-paced environments. Seeking a front desk role in a healthcare setting to contribute to a welcoming, efficient, and patient-centered experience. Pursuing a career in healthcare social work with the goal of obtaining a degree in family law to further support and empower families.

Overview

2
2
years of professional experience

Work History

Night Desk Assistant

University of Kansas
09.2024 - 02.2025
  • Managed the front desk, assisting students and visitors with inquiries and needs.
  • Responsible for answering phones calls, providing information, and ensuring building security.
  • Handled administrative tasks such as maintaining records and managing key checkouts.

Teacher Assistant/ Camp Counselor

Krische Child Development Center
10.2023 - 12.2024
  • Assisted in planning and implementing educational activities with children.
  • Supervised and supported children, ensuring safety and well-being.
  • Communicated with parents and staff about children's progress and activities.

Personal Shopper

Walmart
07.2023 - 12.2024
  • Assisted customers with their online grocery orders, selecting and packing items.
  • Ensured excellent customer service by maintaining communication and customers through phone and email.
  • Managed inventory and ensured product availability, enhancing customer satisfaction.

Education

Masters in Social Work - Medical Social Work

University of Kansas
Lawrence, KS
05-2027

Skills

  • Strong verbal and written communication
  • Customer service and problem-solving
  • Scheduling and appointment management
  • Microsoft Office & data entry
  • Ability to multitask in a fast-paced environment

Timeline

Night Desk Assistant

University of Kansas
09.2024 - 02.2025

Teacher Assistant/ Camp Counselor

Krische Child Development Center
10.2023 - 12.2024

Personal Shopper

Walmart
07.2023 - 12.2024

Masters in Social Work - Medical Social Work

University of Kansas
Alana Booker