Alana Cook
PA
Summary
Compassionate Certified Clinical Medical Assistant with diverse healthcare experience across orthopedics, OB/GYN, primary care, reproductive endocrinology, gastroenterology, urgent care, and inpatient mother/baby care. Expertise in patient assessment, vital signs, specimen collection, and electronic medical records. Delivers patient-centered care, maintains precise documentation, and collaborates effectively within healthcare teams.
Overview
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience
Work History
Certified Medical Assistant
Orthopedic Institute
Jefferson Hills, PA
08.2022 - Current
- Provided clinical and administrative support to physicians and healthcare staff in orthopedic practice, enhancing overall patient care.
- Prepare patients for examinations, procedures, and follow-up appointments.
- Obtain and document vital signs, medical histories, medications, allergies, and other pertinent patient information.
- Assisted with clinical procedures while maintaining a safe, clean, and organized environment to promote patient safety and comfort.
- Maintain accurate patient documentation within the electronic medical record.
- Communicate professionally with patients, families, providers, and members of the healthcare team.
- Supported patient flow by preparing and stocking exam rooms and equipment, ensuring readiness for patient appointments.
Certified Medical Assistant
East Suburban OB/GYN Associates
Monroeville, PA
02.2021 - 08.2022
- Verified patient information, determined visit needs, and obtained medical histories through effective communication.
- Assisted with routine examinations, diagnostic testing, and specimen collection and processing.
- Assisted providers with routine examinations, diagnostic testing, and specimen collection to ensure comprehensive patient care.
- Performed and assisted with neonatal stress testing.
- Communicated effectively with patients to verify information, determine visit needs, and obtain medical histories.
- Cleaned and sanitized medical equipment and examination rooms to maintain a safe environment for patients., stocked, and organized examination rooms and medical equipment.
- Maintained accurate and timely patient documentation.
Certified Medical Assistant
AHN Primary Care
Bethel Park, PA
10.2020 - 02.2021
- Obtained comprehensive patient histories and conducted preliminary evaluations to support diagnosis.
- Measured and documented vital signs including weight, temperature, blood pressure, and blood glucose levels to ensure accurate health assessments.
- Assisted with patient intake, scheduling, check-in, and check-out.
- Responded promptly to patient telephone calls and communicated test results.
- Maintained accurate patient records and supported daily clinical operations.
Medical Assistant
Magee-Women’s Hospital – REI Services
Pittsburgh, PA
03.2019 - 10.2020
- Obtained comprehensive patient medical histories, including medications, symptoms, and allergies.
- Maintained detailed records of test results and patient information within the electronic medical record.
- Guided patients to examination and procedure rooms for their appointments.
- Assisted physician assistants during intrauterine insemination (IUI) procedures, contributing to patient success.
- Assisted with egg retrieval and embryo transfer procedures.
- Prepared blood, urine, and tissue specimens for diagnostic evaluation.
- Escorted patients to examination and procedure rooms, ensuring comfort and readiness for procedures.
- Provided compassionate support to patients throughout care, fostering a positive and reassuring environment.
Patient Care Technician – Mother/Baby Unit
Magee-Women’s Hospital of UPMC
Pittsburgh, PA
08.2017 - 03.2019
- Obtained and documented patient vital signs, ensuring timely communication of findings to nurses and physicians.
- Fed and changed newborns and assisted with basic newborn care.
- Collected biological specimens and prepared them efficiently for laboratory transport to facilitate accurate diagnosis.
- Assisted with routine patient care, actively supporting mothers and newborns to enhance their overall experience in the unit.
- Provided feeding and diaper changing for newborns in nursery and assisted with basic newborn care.
- Collected biological specimens and prepared them for laboratory transport.
- Maintained and replenished unit supplies to support daily patient care.
Education
Bachelor of Science - Nursing
South College
Knoxville, TN 08.2025 - 09.2026
Associate of Specialized Technology - Medical Assistant
Western School of Health & Business Careers
Pittsburgh, PAHigh School Diploma -
West Mifflin Area High School
West Mifflin, PASkills
- Patient assessment
- Clinical procedures
- Phlebotomy services
- Medication management
- Infection control
- EMR/EHR – EPIC
- Medical Documentation
- Patient flow
- Patient scheduling
- Healthcare Coordination
- Patient interaction
- Medical records
- CPR/First Aid
- BCLS
- Patient-Centered Care
- Patient Advocacy
- Team Collaboration
Certification
- CCMA, Certified Clinical Medical Assistant
- BCLS Certification
- CPR/First Aid Certified
Timeline
Bachelor of Science - Nursing
South College
08.2025 - 09.2026
Certified Medical Assistant
Orthopedic Institute
08.2022 - Current
Certified Medical Assistant
East Suburban OB/GYN Associates
02.2021 - 08.2022
Certified Medical Assistant
AHN Primary Care
10.2020 - 02.2021
Medical Assistant
Magee-Women’s Hospital – REI Services
03.2019 - 10.2020
Patient Care Technician – Mother/Baby Unit
Magee-Women’s Hospital of UPMC
08.2017 - 03.2019
Associate of Specialized Technology - Medical Assistant
Western School of Health & Business Careers
High School Diploma -
West Mifflin Area High School