Alana Cortez
San Antonio
Summary
Developed exceptional customer service and communication skills in sales environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles, primarily in the health field. Eager to learn new skills and challenge my knowledge in a working environment filled with community. Aiming to contribute great efforts in helping others in need while respecting customers and fellow employees as I enter the workforce.
Overview
1
1
year of professional experience
1
1
Certification
Work History
E-Store Personal Shopper
H-E-B Plus
07.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Bachelor of Science - Nursing
University of The Incarnate Word
San Antonio, TX05-2028
High School Diploma -
St. Anthony Catholic High School
San Antonio05-2024
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Strong Leadership and well spoken
- Good communication and social skills
- Served as a mentor to others
- Computer skills involving PowerPoints and word
- Skilled in multitasking when needed
- Active in physical training
Certification
CPR Certified
Blood Born Pathogens Certificate
Timeline
E-Store Personal Shopper
H-E-B Plus
07.2024 - Current
Bachelor of Science - Nursing
University of The Incarnate Word
High School Diploma -
St. Anthony Catholic High School
Similar Profiles
La'Niyha ArlineLa'Niyha Arline
Curbside Shopper at H-E-B PlusCurbside Shopper at H-E-B Plus
ARIANA GARZAARIANA GARZA
H-E-B Curbie at H-E-B PlusH-E-B Curbie at H-E-B Plus
Miguel TrevinoMiguel Trevino
Cashier at H-E-B plusCashier at H-E-B plus
Ryan StephensRyan Stephens
8th Grade Science Teacher at Luna Middle School8th Grade Science Teacher at Luna Middle School
Ryan MorganRyan Morgan
Training Developer at Medical Center of ExcellenceTraining Developer at Medical Center of Excellence