Alana Fuentes
Denver,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
Forever 21
09.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Apparel Team Lead
Dicks Sporing Goods
05.2020 - 05.2022
- Provided superior customer service leadership by greeting and assisting customers.
- Developed strong relationships with vendors, negotiating competitive pricing and securing timely deliveries of new products.
- Coordinated seasonal floor sets to ensure timely transitions between collections while minimizing disruption to the shopping experience.
- Implemented creative merchandising strategies to highlight promotional items and drive sales growth.
Education
High School Diploma -
Bear Creek High School
Lakewood, CO05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Compassion and Empathy
- Communication Skills
- Critical Thinking
- Adaptability
Accomplishments
- National Honors Society
- Academic Letters
Timeline
Sales Associate
Forever 21
09.2022 - Current
Apparel Team Lead
Dicks Sporing Goods
05.2020 - 05.2022
High School Diploma -
Bear Creek High School