Alana Henderson
Oak Park,MI
Summary
Dynamic Front Desk Receptionist with a proven track record at Urban Air, excelling in customer service and time management. Recognized for creating a welcoming environment and enhancing visitor experiences through attentive listening and meticulous organization. Skilled in scheduling and coordinating appointments, ensuring seamless operations and outstanding first impressions.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Urban Air
02.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
High School Diploma -
Cass Technical High School
Detroit, MI06-2025
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Urban Air
02.2022 - Current
High School Diploma -
Cass Technical High School
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