Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alana McCain Abrams

Camarillo

Summary

Hello, my name is Alana, and I am a 21-year-old professional eager to bring my enthusiasm, dedication, and customer-focused mindset to a new and challenging role. I take pride in being a dependable team player who values collaboration, clear communication, and delivering exceptional service. With a strong work ethic and a willingness to learn, I am excited about the opportunity to contribute to a positive and productive work environment. I am confident that my commitment to both individual and team success makes me a strong candidate for this position.

Overview

1
1
year of professional experience

Work History

Courtesy Clerk

VONS Store
Camarillo
04.2025 - Current
  • Provided excellent customer service by answering questions and addressing concerns.
  • Followed best practices for bagging items in reusable, plastic and paper bags.
  • Assisted customers with product selection and answered questions about store policies.
  • Maintained a neat and orderly work area at all times.
  • Oversaw collection shopping carts from parking lot to maintain clean, organized area.
  • Supported sales team members to drive growth and development.
  • Established good working relationships with other departments to promote smooth flow of products and services throughout store.

Barista

VONS Store
Camarillo
11.2023 - 02.2025
  • Managed cash register and processed transactions with accuracy and integrity.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.

Education

GED -

California State University
CA
02-2025

Skills

  • Customer service
  • Cash handling
  • Food safety
  • Point of sale systems
  • Inventory management
  • Sales support

Languages

English
Professional

References

References available upon request.

Timeline

Courtesy Clerk

VONS Store
04.2025 - Current

Barista

VONS Store
11.2023 - 02.2025

GED -

California State University
Alana McCain Abrams
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