Alana Moore
Summary
Driven professional with proven expertise in customer service and customer assistance, honed at Frankie Bones and Indy Karting. Excelled in streamlining processes for efficiency, mentoring staff for quality service, and handling transactions with utmost accuracy. Demonstrates strong work ethic, integrity, and empathy, achieving significant improvements in customer satisfaction and operational flow.
Overview
3
3
years of professional experience
Work History
Cashier
Indy Karting Classic
01.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Head Hostess
Frankie Bones
10.2021 - 02.2023
- Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
Education
High School Diploma -
May River High School
Bluffton, SC06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Hobbies
- Gym
- Shopping
- Socializing
Timeline
Cashier
Indy Karting Classic
01.2024 - Current
Head Hostess
Frankie Bones
10.2021 - 02.2023
High School Diploma -
May River High School