Alana Sanjurjo
Kennesaw,GA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
- Increased overall efficiency of pharmacy by assisting with administrative tasks such as filing insurance claims, scheduling appointments, or processing payments as needed.
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Inpatient Pharmacy Technician
Wellstar Hospital
08.2021 - 04.2022
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
- Assisted pharmacists in conducting medication therapy management reviews for optimal patient care.
- Safeguarded patient confidentiality by maintaining accurate records and protecting sensitive information under HIPAA guidelines.
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Handled stock and order supplies of medicines and drugs.
- Stocked, labeled, and inventoried medication to keep accurate records.
Pharmacy Technician
Kroger Pharmacy
10.2020 - 08.2021
- Improved patient satisfaction by providing exceptional customer service and efficiently filling prescriptions.
- Promoted customer loyalty by addressing concerns promptly and offering knowledgeable advice on over-the-counter products when appropriate.
- Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
Education
Kennesaw State University
Kennesaw, GASkills
- Regulatory Compliance
- Prescription Filling
- Supply Restocking
- Insurance processing
- Confidentiality and HIPAA
- Problem-solving skills
- Drug Inventory Control
- Drug safety
Timeline
Pharmacy Technician
CVS Pharmacy
09.2023 - Current
Inpatient Pharmacy Technician
Wellstar Hospital
08.2021 - 04.2022
Pharmacy Technician
Kroger Pharmacy
10.2020 - 08.2021
Kennesaw State University